New

Senior Admissions Coach

Howard Community College

tuition reimbursement, 403(b)

United States, Maryland, Baltimore

Jul 11, 2025

Position Details

Position Information

About Us	Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020. Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title	Senior Admissions Coach
FLSA	Exempt
FT/PT	Full Time
Hours Per Week	37.5
Work Schedule	Monday - Friday, evenings and some Saturdays
Grade	14
Minimum Compensation	$60,883
General Responsibilities	The senior admissions coach is responsible for creating a positive, personal connection while guiding students through the processes of admission and registration, placement testing, residency requirements, financial options, orientation, program of study questions and thoughtfully transitioning the student to an academic advisor. The senior admissions coach will also work closely with providing support for prospective students in specialized programs. The senior admissions coach develops and maintains strong relationships with internal and external partners.
Work Performed	Serves as the primary admissions contact for prospective Nursing and Allied Health students This includes providing individualized coaching to applicants, assisting with prerequisites, program requirements, and enrollment steps Facilitates group information sessions and one-on-one consultations to address admissions, financial aid, and program requirements Works closely with the Nursing & Allied Health faculty, academic advisors and financial aid representatives to support students from application to enrollment Provides guidance and support to prospective F-1 and immigrant students, including assistance with admissions requirements, testing and onboarding processes Assists with managing all aspects of large caseloads of new, transfer, dual enrollment, and personal interest community college applicants to determine if there are barriers to enrollment and success at HCC Works closely with the associate director to conduct Nursing & Allied Health application reviews. Additionally, this position will assist in refining admissions policies and procedures for Nursing & Allied Health programs to improve efficiency and student satisfaction Develop and maintain relationships with community partners, including Howard County Public School System (HCPSS) to expand awareness of HCC's Nursing and Allied Health programs Administers staff training programs related to converting a diverse pool of applicants to enrolled students and provides training to the Howard Hub as needed Assists the director with the strategic planning process and onboarding of first-time students. Serves on committees as requested Employs technology and strategies to help students navigate through the enrollment and registration process. Compiles data reports as required Assists newly admitted students with first semester planning Provides guidance and support through the enrollment process assisting students as needed with the submission of required documentation and completion of registration activities Contacts assigned roster of admitted students to send necessary communication and set up initial and follow-up appointments Tracks and monitors student progress Follows communication plan to keep student momentum moving, assisting students as needed to overcome enrollment obstacles Clearly communicates enrollment requirements and refers to campus resources as needed to ensure student success Develops and conducts programs and workshops to assist students and parents through the enrollment process Provides on-going quality communication, effective customer service, and support to applicants with consistent outreach and follow-up including in-person activities, phone calls, and digital communication; documents and tracks contact data into computer systems ensuring compliance with any regulatory requirements Other duties as assigned related to navigating the enrollment process
Minimum Education Required	Bachelor's degree
Minimum Number of Years Experience Required	3
Other Knowledge Required	Bachelor's degree or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. All degrees must be from a recognized institutional accreditor Minimum of three years of prior college admissions or related experience Demonstrated organizational and managerial skills Ability to meet complex goals and collaborate with various departments on key initiatives. Knowledge of college admission, financial aid processes, and community outreach Competency in planning and delivering enthusiastic presentations via electronic media including webinars/webcasts Competency in organizing data and preparing reports Proficiency with Microsoft Office applications (Word, Excel, and PowerPoint) Ability to communicate with applicants via social media modalities Excellent interpersonal, written, and oral communication skills; confidence speaking in small/large groups and with people from diverse backgrounds; and ability to quickly establish rapport and engage prospective students Self-motivated with the ability to work/travel independently and set priorities to achieve goals/objectives Demonstrated ability to foster a cooperative team-focused work environment. Commitment to diversity. Champion for equity Ability to maintain strict confidentiality of work-related information and materials while abiding by state and federal privacy laws including FERPA
Working Conditions	Work extended hours during peak periods. Substantial evening and weekend work. Extensive follow-up work, database use, responding to inquiries, meetings, etc. Ability to manage changing priorities in a fast-paced environment. Flexibility required.
Supervisory Position?	No
Division	Enrollment Services (Div)
Department	Admissions & Advising

Posting Detail Information

Posting Number	B508P
Number of Vacancies	1
Best Consideration Date	07/25/2025
Job Open Date	07/11/2025
Job Close Date
Open Until Filled	No
Job Category	Staff
Benefits Summary	Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.
Applicant Instructions	*Pre-employment criminal background investigation is a condition of employment. HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits. Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings	https://howardcc.peopleadmin.com/postings/5059
EEO Statement	Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.