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Business Transform Analyst II (AI)

Navy Federal Credit Union
United States, Virginia, Winchester
Jul 11, 2025

Overview

The Business Transformation Analyst II is responsible for collecting and analyzing business needs and requirements as tied to continual enterprise data, AI, and technology transformation. This role will actively support the AI Strategist in identifying, evaluating, and enabling AI-driven opportunities across the enterprise. The analyst will collaborate with stakeholders to understand business priorities and value, promote an "art of the possible" mindset, and challenge the status quo as the organization transforms through AI and emerging technologies. The role includes compiling, researching, analyzing, and documenting data, business requirements, workflows, and functionality, with a focus on AI integration. Conduct complex work with latitude for independent judgment and decision-making.

Responsibilities

  • Provide thought leadership on business transformation driven by AI and new technology capabilities while balancing trade-offs between solution options.
  • Partner with the AI Strategist to identify and prioritize AI use cases and support the execution of AI initiatives across business units.
  • Drive end-to-end solutions that deliver transformational member value rapidly in iterative releases of new AI, analytics, and technology solutions.
  • Track and manage AI-related requirements status and changes throughout the project/product lifecycle.
  • Create and communicate artifacts that translate AI business needs into executable requirements and acceptance criteria for delivery teams.
  • Other duties as assigned

Qualifications

  • Experience driving capability roadmap and prioritization with business stakeholders.
  • Experience in the banking/financial services industry and deep understanding of industry trends, products, and services.
  • Advanced skill in developing high quality deliverables, including oral, written, and slide deck presentations for executive communications
  • Knowledge of large-scale IT and/or financial services spaces and emerging technologies relating to business transformation via digital experience platforms (Cloud, Data, AI tooling such as AI Foundry, MS Copilot, etc.)
  • Knowledge of and significant experience with end-to-end MVP product and capability delivery.
  • Advanced skill in relationship management across multiple business and technology functions.
  • Advanced skill in relationship management horizontally across multiple business and technology functions and sources of requirements inputs, including but not limited to senior business stakeholders, journey execution leads, goal owners, product owners, solution architects, etc.
  • Advanced project management skills and/or experience working in Agile project management
  • Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Desired Qualification(s

  • Certifications in MS Azure Cloud Fundamentals, Azure AI Fundamentals, and/or Scaled Agile Framework (SAFe)
  • Master's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 5:00PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 141 Security Drive, Winchester, VA 22602 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 9999 Willow Creek Road, San Diego, CA 92131

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. * Best Companies for Latinos to Work for 2024 * Computerworld Best Places to Work in IT * Forbes 2024 America's Best Large Employers * Forbes 2024 America's Best Employers for New Grads * Forbes 2024 America's Best Employers for Tech Workers * Fortune Best Workplaces for Millennials 2024 * Fortune Best Workplaces for Women 2024 * Fortune 100 Best Companies to Work For 2024 * Military Times 2024 Best for Vets Employers * Newsweek Most Loved Workplaces * 2024 PEOPLE Companies That Care * Ripplematch Recruiting Choice Award * Yello and WayUp Top 100 Internship Programs From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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