Project Manager I (Training Lead)

Please note that this position is contingent upon the successful award of a contract currently under bid.

Global in service but local in approach, Nisga'a Tek is committed to high-quality service to those who defend us. Nisga'a Tek ensures mission assurance and execution for customers and warfighters. Providing intelligence, IT, cyber security, training, logistics, administrative, acquisition, and background investigation services.

Summary:

The Project Manager I (Training Lead) will oversee the training program for contractor personnel supporting the CBP Office of Information and Technology (OIT), Field Support Directorate (TSD). This role ensures that all team members are fully trained in tools, processes, procedures, and customer service best practices, and that training remains aligned with performance goals and government requirements.

Essential Job Functions:

• Ensuring contract personnel are adequately trained in the tools, processes, procedures, and customer service best practices required to perform the services
• Following existing formal training curricula for new hire training as well as refresher and remedial training for experienced agents
• Continually reviewing existing training and contract performance for opportunities to improve
• Monitoring "post training" work (including monitoring of new hires and work performed after recurring or remedial training) to ensure that agents are following instruction provided in training
• Ensuring contractor personnel take all government-mandated training within deadlines established by TSD Government Leadership-tracking completion of training and reporting to TSD government leadership

Necessary Skills and Knowledge:

• In depth knowledge of training practices and techniques
• Shall be customer-focused, responsive, reliable, and detail-oriented with solid managerial, communication, and problem-solving skills

Minimum Qualifications:

• Minimum three (3) years' experience working designing and/or delivering training within the federal Customs and Border Protection or other law enforcement agency
• Ability to pass a background, credit check, and drug test

Preferred Qualifications:

• Bachelor's degree in criminal justice from an accredited university
• 3+ years as a training supervisor for a federal law enforcement agency

Pay and Benefits

The salary range for this position is $105,000 to $155,000 annually.

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.