Sales Representative

Ferrous Processing and Trading (FPT) is one of North America's premier processors, buyers, sellers and recyclers of scrap metals of all kinds and is a key supplier to the metals industry of North America. FPT is a wholly-owned business of Cleveland-Cliffs has an immediate opportunity for a Sales Representative at one of our Detroit, MI locations. The Sales Representative is responsible for selling flat-rolled metal products to industrial establishments by performing the following duties.

Summary of Responsibilities

• Makes outbound lead follow-up calls to potential and existing customers by telephone, e-mail and in-person to qualify leads and sell products and services.
• Handles inbound sales lead calls to convert calls into sales.
• Overcomes technical and business objections of prospective customers.
• Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
• Estimates date of delivery to the customer, based on knowledge of own firm's production and delivery schedules.
• Builds and maintains customers' relationships.
• Prepares reports of business transactions.
• Enters new customer data and other sales data for current customers into a computer database.
• Investigates and resolves customer problems with deliveries.
• Travels to and attends trade shows.

Minimum Qualifications:

• High School Diploma/GED.
• Previous supervisor experience
• Proficient in MS Office programs (Excel, Outlook, Word)
• Excellent customer oral and written communication skills
• Problem-solving, analytical, critical thinking, and decision-making
• Collaborative; builds and works with teams
• Ability to coach and mentor
• Pre-Employment background, physical, and hair drug screen required

Ferrous Processing and Trading is a subsidiary of Cleveland-Cliffs Inc., the largest flat-rolled steel company and the largest iron ore pellet producer in North America. Cleveland-Cliffs is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay, health insurance, retirement plan, education assistance, paid time off, and more!

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail tocareers@clevelandcliffs.comor call 1-(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.

Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.