International Product Coordinator

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

This is a full-time, hybrid career opportunity that can be based out of Corporate headquarters in downtown Lancaster, PA.

Our hybrid schedule is 3 days in the office and 2 days work from home following a successful 90 day introductory period.

Core working hours will be 8 am - 5 pm, Monday through Friday.

Works with product team members and management in the development, evaluation, research, delivery, functional components, regulatory impact, trend analysis, pricing, profitability and support of the various systems and product/services in the department. The incumbent will be required to maintain deep, comprehensive knowledge of the various processes products/services, rules/regulations, currencies, systems, and foreign bank relationships within the International Department. The position will interact with internal and external customers, correspondent banks, and vendors. Will work independently to achieve project goals and meet timelines.

Responsible for troubleshooting/reporting issues with vendors, testing fixes, report/data validation, and ongoing system management. Ensures systems are running smoothly and effectively meeting the needs of clients and operations. Actively involved with system updates and coordinating between internal and external stakeholders.
• Ensures compliance to regulatory/risk requirements using knowledge and understanding of systems and operations. Compiles data needed for reporting for regulatory, risk and performance requirements in accordance with expected timelines. Provides reporting and data as requested by internal departments and auditors.
• Serves as internal subject matter expert on products, systems, and processes with deep level of knowledge and understanding. Provides support to operational areas by performing all related duties as needed. Able to assist in escalated, complex transactions. Responsible for assisting management and functional areas with internal/external requests when necessary.
• Responsible for executing monthly reporting and analysis to determine profitability and performance by reviewing transaction volumes, workflows, efficiencies in straight through processing, foreign exchange traffic and foreign correspondent bank performance, make recommendations when applicable. Will be responsible for providing reporting as requested.
• Assist management by reviewing policies and procedures to assure that best practices are followed. Maintain knowledge of department specific policy and procedures and processing systems as it related to all functional areas within the department.
• Involved with the development, implementation, and enhancements of new/existing International products and services. Explores new ideas and opportunities to improve operational efficiencies and enhance customer satisfaction. Works with functional leads to understand and develop new requirements into design and implementation. Assists in preparing documentation and presentation material as required.

• Promotes the Fulton Experience Culture by maintaining a positive, collaborative, inclusive work environment.
• Manages or assists with other projects as assigned.
• Cross trains with other areas of the department to ensure proficient working knowledge of products and services.

Bachelor's Degree or the equivalent experience. Specialty: business, finance, economics. (Required)

1 or more years banking experience. (Required)

1 or more years products associated with international and global trade. (Preferred)

2 or more years international banking and SWIFT experience. (Preferred)

• Advanced MS Excel / Data Analytics Skills (Required)
• Power BI (Preferred)

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The hourly rate for this position is $24.13 - $40.24.

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.