Information Systems Analyst 2
Job Summary Applies professional concepts, department/unit, and campus / medical center policies and procedures to resolve a variety of complex issues in one or more IT areas of specialization. Analyzes complex issues. Within defined procedures and practices, determines appropriate action.
The Information Systems Analyst provides functional and technical expertise for supported systems related to data integrations and business processes, working in partnership within the department and other operational organizations and technical units.
The Analyst applies expertise to solve complex problems across a variety of applications and services, and
works independently to provide critical production support and to proactively identify business processes
improvements and recommended technical solutions.
Responsibilities include daily production support and incident management, solution design, and
documentation, system enhancements and upgrades, and support for the implementation of new
applications.
Involves technology-based analysis of business practices, processes, and problems; developing solutions
which may involve process design, data and information architecture, software development, and policy or
procedural changes; creating specifications for systems to meet requirements; validating requirements
against needs; designing details of automated systems; developing user interface design; planning and
executing unit integration and end-user acceptance testing; may develop training materials for system implementation. May lead cross-functional teams to solve complex business or systems issues.
Additional responsibilities may include oversight for support and enhancements for specific subareas of the UCSF Police department either through specific applications and processes, or through a geographic domains, such as Oakland, St. Francis/St.Mary's, or other specific campus environments.
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $73,500 - $126,500 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description The UCSF Police Department is committed to making UCSF a safe place to live, work, study, and visit. The principles of community policing underline everything we do. We know our capabilities and strength stem from the UCSF community's trust in us to always do our best. We partner with agencies throughout San Francisco and neighboring communities to ensure the safety and quality of life at UCSF. We share the responsibility of keeping all of us safe within the campus community. Required Qualifications
- Bachelor's degree in a related area and/or equivalent experience/training.
- Minimum of 2 years of relevant experience.
- General knowledge of several areas of IT.
- Demonstrated ability to install software and troubleshoot and repair moderately complex problems with computing devices, peripherals, and software. Understanding of system performance monitoring and actions that can be taken to improve or correct performance. Basic knowledge of incident response procedures. Demonstrated ability to follow software specifications
- Demonstrated experience with database administration.
- Knowledge of data management systems, practices, and standards.
- Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
- Self-motivated and works independently and as part of a team. Demonstrates problem-solving skills. Able to learn effectively and meet deadlines.
Preferred Qualifications
- Prior experience supporting Law enforcement agencies
- Knowledge relating to the design and development of software. Basic knowledge of secure software development.
- Knowledge of business processes and procedures. Knowledge of the design, development, and application of technology and systems to meet business needs.
- Demonstrated knowledge of computer security tools, best practices, and policies. Demonstrated skills applying security controls to computer software and hardware.
- Demonstrated testing and test planning skills.
- Ability to write technical documentation in a clear and concise manner.
- Demonstrated understanding of how system management actions affect users and dependent/related functions.
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Job Code and Payroll Title 007308 INFO SYS ANL 2 Job Category Clinical Systems / IT Professionals Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Location San Francisco, CA Campus Minnesota Street (SF) Additional Shift Details Monday to Friday (Variable) |
University of California - San Francisco Campus and Health
Jul 11, 2025