New

Sales Operations Analyst

FiscalNote
United States, D.C., Washington
1201 Pennsylvania Avenue Northwest (Show on map)
Jul 11, 2025
About the Position As we work towards our mission of connecting the world to their government, you will be jumping headfirst into helping drive the success of FiscalNote. You will be supporting key priorities across the sales and service organization and executing directly on high leverage needs. FiscalNote's Sales Operations Analyst is a multifaceted jane or jack of all trades who thrives in an exciting environment. The main focus for this role will be using Salesforce.com for reporting and metrics and will include making contributions to territory management, Salesforce.com improvements, the commissions process, and collaborating closely with other teams. About the Sales & Lead Generation Team at FiscalNote The Sales Operations team supports and enables our revenue teams to sell and serve more effectively and efficiently. By managing internal systems, technology, and processes, this team ensures our Business Development team has what it needs to be successful. Beyond the day-to-day support of the revenue teams, the Sales Operations team is integral to corporate strategy by providing insightful analysis to inform data-driven decision making. About You Analytical. Driven. Empathetic. Intelligent. You have a sharp eye for detail that allows you to generate actionable data. Your previous managers describe you as a critical thinker, who creates new ways to solve problems and stops at nothing to ensure that information is as accurate as possible. You artfully balance the need to evolve with the changing requirements of the business with the structure necessary to manage sales operations at scale. With these shifting priorities, you are a pro at managing your time and setting expectations with your stakeholders as to appropriate deadlines. Comfortable working cross-functionally, you are able to tailor your communication style and narrative to suit the needs of the audience - be it a front-line representative or a member of the Board. The salary range for this position is $65,000 - 80,000. #LI-HR1 What To Expect in This Position: Use Salesforce.com to run reports and create dashboards for key stakeholders Answer questions over Chatter in Salesforce.com to help resolve questions and issues from internal teams Generate and analyze data, metrics, and reports to deliver actionable insights to Business Development leadership, the executive team, and the Board of Directors Conduct analysis of sales, renewals, and client consumption data to improve sales cycles, renewals, win rates, and other critical metrics that drive improved sales performance Manage multiple priorities across the span of sales operations to support sales growth and retention Support Business Development leadership with strategic and tactical support requests Partner closely with our finance team to accurately and promptly verify sales data Verify contracts and customer information as needed for reporting Own weekly executive reporting to ensure clear communication on sales and account management team performance Own reporting used to drive day-to-day activities and priorities Partner with account management to drive reporting and other uses of data to enhance client management efforts Your First 6 Months: Month 1: Learn FiscalNote Develop an understanding of the FiscalNote customer lifecycle, sales process, and product suite Learn our Salesforce infrastructure for reporting Master FiscalNote's contracting process Months 2 - 3: Apply Knowledge & Document Processes Build reports for operational use Support contracting inquiries Develop an understanding of how business development practices align with corporate financial reporting Months 4 - 6: Manage Projects Continue support with reporting and contracting Begin taking ownership of select projects such as commissions calculations, territory management, and/or vendor and partnership management What Sets You Apart 0-3+ years of experience involving sales operations, finance, or data analysis Deep knowledge of Salesforce.com (required) Salesforce Certifications are a plus Experience on a revenue-generating team Discretion with sensitive material and communications Advanced Microsoft Excel/Google Sheets capabilities, including but not limited to advanced formulas (lookups, index-match, etc), pivot tables, data analysis, and visualization Understanding of software/SaaS companies and principles (subscription mechanisms around churn, retention, etc...) *Excited about this role, but don't meet 100% of the expected qualifications listed above? We'd still love for you to apply!* When applying to FiscalNote, rest assured that your application is reviewed by a living, breathing human being and evaluated based on key competencies needed for success in the position. Our Recruiting team maintains awareness of all open roles which means your application may be assessed against multiple positions and we will reach out to gauge your interest in other opportunities as appropriate. Questions or concerns? Contact recruiting.team@fiscalnote.com, we'd be happy to connect! As part of FiscalNote's commitment to creating an accessible and inclusive hiring process, we strive to provide reasonable accommodations for persons with medical conditions or disabilities that will enable their access to the hiring process. If you need an accommodation, please send an email to recruiting.team@fiscalnote.com to let us know the nature of your request. About FiscalNote FiscalNote (NYSE: NOTE) is a leader in policy and global intelligence. By uniquely combining data, technology, and insights, FiscalNote empowers customers with critical insights and the tools to turn them into action. Home to CQ, FrontierView, VoterVoice, and many other industry-leading brands, FiscalNote helps organizations stay ahead of political and business risk. At FiscalNote, We Lead with Values Know your Audience Find the Truth Drive Alignment Level Up Own the Job Bias for Action Support the Family Company Benefits FiscalNote supports our people by enabling team members with flexibility and benefits to promote well-being and balance, ensuring all FiscalNoters can bring their authentic selves to work. We start by offering competitive salaries, retirement accounts, and equity packages to ensure we're all FN owners. Plus, our comprehensive benefits packages align with regional requirements and expectations no matter where you are located across the globe. Learn more at https://careers.fiscalnote.com/benefits/. FiscalNote values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, race, religious beliefs, disability, sexual orientation or age. FiscalNote is an EEOC employer. FiscalNote uses E-Verify to confirm the employment eligibility of all new employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.DHS.gov/E-Verify .