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FSP Site Payments Manager

Fortrea
paid time off, flex time, 401(k)
United States, North Carolina, Durham
Jul 12, 2025

Fortrea's FSP team is hiring Site Payments Manager!

Home Based in the USA

We are looking for a Site Payments Manager who can support the Site Payments Team as we build out capabilities for site payments oversight, analysis & reporting, data management and our future site payments ecosystem. The purpose of this role is to better support a critical business activity within CSSE focused on how we can improve our ability to pay our clinical trial sites on time and efficiently in order to improve relationships with our global clinical trial sites. This role will manage and support a number of Site Payment related operational activities including tracking, escalation, analysis, synthesis of information, interfacing with internal and external stakeholders, creating summary slides and managing central site payments mailbox, among others.

Job Overview:

Responsible for the management of site grant and non-grant payment activities. Provide local leadership in the development and implementation of the Grant Payment Platform / Application (removed CTMS/GPS). Develop standard processes and training for Grant Payment and GSS/Clinical team. Lead special projects as assigned by Grant Payment leadership. Provide grant related support to project teams. Participate in business development activities, as needed.

    Summary of Responsibilities:

    • Liaise with project teams and department members regarding issues of compliance with study billing guides.
    • Effectively network with others throughout Fortrea (i.e., Finance, Global Process Organization (GPO)).
    • Provide input for project specific plans that include grant payment information.
    • Anticipate and monitor project requirements and institute appropriate actions to ensure timelines and budget needs are met.
    • Assist more junior team members with their workload, e.g., setup budgets in Grant Payment Platform, process payments, etc.,
    • Contribute to the development of processes, procedures, tracking systems and IT solutions for grant payment activities.
    • Provide directions to team on correct entry of time and other administrative items.
    • Interact with internal and external work groups to evaluate and forecast workload and resource needs.
    • Present at internal and external meetings including client meetings, if needed
    • Ensure appropriate communication on project-related matters with the clinical project team.
    • Perform quality control tasks as requested by Grant Payment leadership.
    • Support client audit findings or chairs
    • Develop, update and/or refine SOPs.
    • And all other duties as needed or assigned

    Qualifications (Minimum Required):

    • University/College degree (Business or Accounting preferred).
    • Strong computer skills with an ability to understand, access and leverage technology alternatives.

    Experience (Minimum Required):

    • Minimum five years transactional accounting (e.g., A/P, Billing, etc.) Or three years clinical trial site payment experience.

    Preferred Qualifications Include:

    • Minimum of six years relevant clinical research experience in a pharmaceutical company/CRO
    • Demonstrated strong teamwork and team leadership skills.
    • Managed multiple competing priorities and projects without supervision.
    • Demonstration of strong communication, planning and organizational skills.
    • Experience in Understanding of global drug development and the clinical trial project management process, with emphasis on investigator sites, site activation processes, patient recruitment and retention and site grant and non-grant payments.

    Pay Range:80,000- 85,000K USD

    Benefits: All job offers will bebased on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Company bonus where applicable. For more detailed information, pleaseclick here.

    Applications will be accepted on an ongoing basis.

    Learn more about our EEO & Accommodations request here.

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