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Court Operations Lead

Maricopa County
parental leave, sick time, tuition reimbursement
United States, Arizona, Phoenix
301 West Jefferson Street (Show on map)
Jul 12, 2025

Posting Date

07/11/25

Application Deadline

07/25/25

Pay Range

$21.00 - $35.00 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Clerk of the Superior Court

About the Position

Are you a natural-born leader with excellent customer service skills? Then consider applying to our Court Operations Lead position!

As the Court Operations Lead, you will provide direction to the Clerk of the Superior Court (COSC) staff and assist supervisors and management with the completion of administrative duties, training, and research. You will also provide the public, legal community, courts, county, and other governmental agencies access to the judicial system and related public records, to allow them to pursue legal processes and/or obtain and maintain legal and financial records and information.

About Us

Join a team on a mission to provide fair and equitable access to justice. Clerk of the Superior Court is looking for people who strive to provide excellent customer service, collaborate in a team atmosphere, and serve the community.

Every member plays a vital role in providing services for the justice system, the legal community, and the general public.

COSC adoptedFactorsfor Success to provide transparent guidance for sustainability, strategic initiative achievement, positive learning culture, and inclusivity by linking foundational skills and value-based behaviors. The fourFactorsfor Success and related competencies are:

  • Thought: Have and use the appropriate knowledge.(Business Acumen, Customer Focus, Strategic Mindset)

  • Results: Take initiative and be accountable for results.(Takes Initiative, Ensures Accountability, Results Focused)

  • People: Effectively communicate and interact with others.(Influential, Develops/Others Teamwork, Collaborative)

  • Self: Recognize and reflect on oneself and one's behavior.(Authentic, Aware, Flexible)

Proud to Offer

  • Work with a greater purpose

  • Tuition reimbursement

  • Exceptional work-life balance, with hybrid work schedule options

  • Opportunities for growth and development within Maricopa County

  • Low-cost, high-value healthcare for you and your qualifying dependents

  • Child care benefits including access to our upcoming on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively

  • Paid vacation, sick time, and parental leave

  • Extensive wellness program, including healthcare premium discounts

  • Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1

  • Learn more at Work With Us | Maricopa County, AZ

We Require

  • Three years of progressively responsible experience performing clerical functions within a judicial setting, including document docketing, filings, and transmissions, reviewing and interpreting court orders, and preparing and/or evaluating statistical reports

  • High school diploma or GED

  • An equivalent combination of post-secondary education and/or experience may substitute for the minimum qualifications on a year-for-yearbasis

Job Contributions

  • Provides lead direction to staff by distributing and assigning incoming work

  • Proactively manage and de-escalate tense or challenging interactions by remaining calm, composed, and professional at all times.

  • Performs quality assurance inventory audits to ensure the highest quality standards and maintains statistical data for status reports; reviews and interprets court orders and initiates necessary action; updates the inventory of sensitive items; ensures compliance with judicial orders

  • Prepares and delivers training to staff members or other members of the Clerk of the Superior Court

  • Verifies reports for accuracy of information and makes necessary corrections as required

  • Ensures all documents are filed expediently and accurately and docketed in accordance with established procedures. Monitors systems to ensure there are no technical issues with document transmissions. Reports issues to and works with IT to resolve concerns

  • Prepares statistical team reports which include assisting staff with goal setting for Clerk of Court standards

  • Manages a variety of internal team in-boxes and folders containing questions, requests, and ensures compliance with court orders. In addition to in-box folders and queues, various emails from internal/external sources for processing and document corrections.

  • Completes daily deposits and cash drawer counts and has a familiarity with minimum accounting standards (MAS). * Dependent on division assignment

  • Supports and exemplifies the COSC Factors for Success - Thought, Results, People, Self

  • Acts on behalf of supervisor in his/her absence

Working Conditions

  • Work is primarily performed in an office setting that consists of a high-volume and fast-paced environment

  • Requires travel to and from job-related locations during a scheduled workday, subject to County policies regarding use of County vehicles and/or private vehicles used on County business

  • Requires long periods of sitting while completing computer activities

  • Ability to lift boxes or other items up to 20 pounds and carry, push, or pull from one courthouse to another

  • Hybrid work schedule is available after the training period based on business needs

Selection Procedure

  • Only the most qualified candidates will be considered

  • Consideration will only be given to candidates who submit online applications

  • Candidates will be contacted primarily through email and their Workday online application profile

  • Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!

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