Technical Program Manager

At Cisco, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free hard-working people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology are changing the face of enterprise networking and making cloud-managed IT a reality augmented with ground breaking AI technology. Come be a part of the team that delivers innovative products for businesses and organizations of all sizes.

Cisco is seeking an experienced Technical Program Manager for driving New Feature Introduction (NFI) for our software AI programs. As a Technical Program Manager, you will be working closely with our Software engineering, Product Management, Marketing, Support, Sales, Strategy, Finance, Legal and Operations teams to lead, facilitate, and deliver new AI experiences and software features with Cisco from concept to delivery. Our goal is to deliver high quality products on time and within budget. Job responsibilities are as follows:

• Lead New Feature Introduction (NFI) programs and projects for Cisco's AI product portfolio.
• Build and drive program plans, ensuring well-managed dependencies and strong partner alignment.
• Understand product use-cases and communicate technical requirements with engineering teams.
• Implement and track program work, milestones, action items, dependencies, risks, and mitigation plans.
• Create project status reports and deliver executive briefings to senior leaders and partners.
• Adhere to Cisco metrics and governance processes, and provide input for process improvement.
• Cultivate healthy cross-functional collaboration, developing positive relationships to drive business priorities.
• Proven experience driving cross-functional programs across engineering teams and diverse operating models.
• Proven record delivering high-quality products from inception to launch.
• Excellent communication, interpersonal, and presentation skills.
• Understand product requirements, technical risks, and validation strategies vital to accelerate the development process.

• Bachelor's degree or higher in a related technical field or equivalent experience in software engineering and NFI.
• 12+ years of experience as an Engineering or Technical Program Manager in software, embedded, product delivery or a related discipline.
• Experience with project planning tools like (JIRA, MS Project, Confluence, SharePoint, etc.).
• Experience with presenting project status, highlighting schedule risk, and developing recovery plans.

• Strong understanding of software development processes and bringing new products to market a plus.
• Experience in Agile process management and ability to deal with rapid change and ambiguity preferred.
• Experience working in medium to large organizations undergoing growth in the software engineering function a plus.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you