National Accounts Success Manager - Portable Air & Power

As a National Account Success Manager for Portable Air and Power at Atlas Copco, your primary mission revolves around driving remarkable sales growth for our Power Technique business. You will play a pivotal role in leveraging your technical expertise and a profound understanding of customer needs to achieve business objectives. Your collaborative efforts will involve working directly with the Vice President and Business Lines Managers for Portable Air and Portable Power, as well as closely coordinating with Regional Sales Managers and Product Marketing Managers. This collaboration will ensure that our sales strategies resonate effectively with our customer-centric focus.

In this dynamic and strategic position, your responsibilities will encompass a variety of impactful tasks:

• Drive sustainable profitable growth with key accounts, transforming the customer experience to ensure our solutions are always their "first in mind and first in choice".
• Foster exceptional relationships with clients to cultivate customer intimacy and loyalty, positioning Atlas Copco as their trusted partner.
• Lead the commercial and pricing strategy in collaboration with the VP and Business Line Managers, ensuring alignment with market demands.
• Revolutionize day-to-day operations by transitioning training materials and processes to digital platforms, enhancing accessibility and efficiency.
• Deliver insightful reporting that offers transparency to customers regarding business processes, from order status to service engagements.
• Maintain and manage ongoing customer interactions, leveraging local teams to push for optimal customer success outcomes.
• Enhance the company's market position and competitive stance within the industry through strategic initiatives.
• Plan and align seasonal equipment and service needs with customers, acting as a key expeditor for order processing.
• Facilitate prompt responses to specific customer requests by collaborating with internal departments, ensuring that control functions meet or exceed expectations.
• Champion initiatives that drive operational efficiencies by negotiating and partnering with stakeholders.
• Craft and execute marketing strategies tailored specifically to customers, including well-planned actions and promotions that drive business growth.
• Engage proactively with the marketing team to refine digital communication strategies, enhancing our online presence and improving customer access to resources like manuals and quotes.

To excel in this role, you need to showcase a rich blend of skills and experiences that contribute to both personal and team success. We firmly believe in the value of diverse experiences and perspectives, and we welcome applications from candidates who may not meet every single requirement, as unique qualities can bring significant contributions to our organization.

• A bachelor's degree in engineering, business administration, marketing, or a related field.
• Five (5) years of demonstrated experience in selling or marketing capital equipment to national rental companies.
• Ability to communicate complex technical concepts clearly and effectively, tailoring your message for various customer audiences.
• Strong problem-solving skills that enable you to assess customer challenges confidently and deliver innovative solutions.
• Familiarity with industry-standard sales tools and methodologies that enhance efficiency throughout the sales process.
• Collaborative spirit with a proactive approach, showing adaptability to work across departments for achieving shared goals.

• Competitive wages that recognize your expertise and contributions.
• An extensive benefits package, including generous paid time off to support work-life balance.
• An engaging company culture grounded in trust and accountability, where each team member is valued and empowered to excel.
• Continuous opportunities for lifelong learning and career advancement through various training programs, workshops, and mentorship initiatives.
• A strong commitment to innovation fostered by our talented workforce, encouraging creative thinking and out-of-the-box problem solving.
• A pronounced emphasis on health and well-being, including resources designed to help you maintain a balanced work-life experience.

This role operates in a hybrid environment, allowing you to work from our Rock Hill facility at 1059 Paragon Way for four days a week while enjoying the flexibility to work remotely one day a week. Some travel (up to 15%) may be required to meet client needs and attend important meetings.

Talent Acquisition Team: Brenda Bolduc