Business Line Manager - Service

Passionate people create exceptional things. At Atlas Copco, we believe in challenging the status quo, always looking for a better way. Our leading-edge technology in vacuum technology enables us to innovate for the future. We believe that people make it happen, and with us, you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. Were everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning. Interested in being part of our team? At Atlas Copco Vacuum North America, the role of the Business Line Manager is critical in ensuring an exceptional experience for all employees and customers.

As a Business Line Manager, your mission is to lead and drive the service sales and marketing activities of our organization, ensuring that we meet our service sales revenue and product management profit and loss targets. You will report to the General Manager and will be responsible for our business line Vacuum Technique Service

You will:

• Be responsible for the profit and Loss and the Balance Sheet of the service business. e
• Ensure to have clear roles and responsibilities for service sales, service operations, service admin / order processing
• Invest in talent retention and growing pipeline for service roles
• Manage local business, profitability, costs
• Elaborate and implement an ambitious plan to achieve a strong profitable growth
• Lead towards a high level of customer satisfaction
• Monitor the development of a defined set of KPIs and scorecards
• Interact/Working closely together with other Business Line Managers
• Focus on developing all relevant service sales channels, direct and indirect.
• Handle major service plan negotiations for the business line in the region
• Stay up to date on market intelligence
• Develop the business in line within the defined business territory
• Present own strategy in Business Line Review Meetings
• Ensure optimum behavior and performance of the business line
• Safeguard a safe and healthy working environment
• Minimum of 50% travel may be required

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• Strategic and conceptual capabilities to lead and develop a regional service business and proven track record of delivering results in service support and service sales
• Sound commercial awareness
• Bachelor's degree in management, business, administration, marketing engineering or other technical specialization is desirable. Relevant related experience would be considered.
• Excellent computer skills are required
• Working experience in a highly customer and service oriented environment
• Result-driven, radiant personality, who has strong leadership skills with capability to give enthusiasm to the organization and can communicate with impact
• Strong interpersonal skills with the ability to work as part of a team
• Business acumen and financial understanding- managing the full own P&L
• Strong customer- oriented attitude
• Appetite and hunger to hunt for results
• Stakeholder management
• Think forward and strategically

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being