Salesforce Product Owner

Inside the Role

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Benefits include annual bonus program; 401kcompany contribution with company match up to6% as well as non-elective company contribution of3 - 7% depending on age;starting at 4 weeks paidvacation; 13+ calendar holidays; 8 weeks paidparental leave; employee assistance program;comprehensive healthcare plans and wellnessprograms; onsite fitness (at some locations); tuitionassistance and volunteer paid time off; short-termand long-term disability plans.

What You Drive at DTFS:

• Identify and prioritize necessary product requirements and features to generate the highest value to our organizational stakeholders and customers.

• Lead key initiatives to create and improve Salesforce product functions and capabilities. This includes defining requirements and features of design and functionality, establishment of user stories, prioritization of the backlog for delivery along with the respective business value/needs and means of measurement.

• Create, manage, and execute the communication of product vision, strategic roadmap, content development, and release timing to the business stakeholders and C-level execs.

• Coordinate and collaborate with other product owners, Salesforce partners, IT counterparts and teams across the DTFS and Daimler Truck North America (DTNA) business units to create the product vision, align Salesforce strategies, drive product development, establish acceptance criteria, and enable other Daimler business units to scale/adopt solutions.

• Research industry best practices and technology solutions in partnership with the IT architects to act as the resident subject matter expert (SME) for Salesforce; and incorporate the information to define ongoing improvements and the long-term product roadmap.

• Lead, define, and participate in authoring and execution of user acceptance testing as required for product releases to ensure the highest possible quality for the organization.

• Work closely with IT Lead to ensure product quality, and optimal collaboration and execution of strategy and relevant actions across the business and IT organizations.

• Categorize application issues and enhancement requests by organization severity; make decisions on release impact and business priority.

• Work closely with internal users and field sales staff to provide training and support surrounding major release activity and general platform usage with the goal of increasing adoption and platform familiarity.

• Collaborate with IT, peers, Product Analyst(s), and other relevant stakeholders to identify opportunities for improvement within the existing platform ecosystem.

• Supervise and manage the Salesforce Product Analyst(s), including goal and personal development, task assignments, regular one-on-ones, and general guidance on strategy, task prioritization, and project management.

Knowledge You Should Bring:

• Completed High School Diploma or GED

• 5+ years of experience leading and managing self-service B2C, B2E, B2D platforms

• Experience leading the digital customer journey strategy for B2C and B2D platforms

• Previous Salesforce Experience in a System Admin or Product Owner role

• Experience managing cross-functional project teams using agile methodology.

• Strong verbal and written communication skills, including presentation skills.

• Creative mindset, curiosity, positive attitude, and drive to succeed with a passion for internal customer satisfaction.

• Desire and ability to learn quickly, prioritize effectively, investigate and solve problems both independently and collaboratively, and manage different priorities efficiently.

Exceptional Candidates Might Have:

• Completed Bachelor's Degree in Business Administration, Computer or Information Science, Marketing, Business Analytics or Related

• PMP Certification

• Salesforce Admin Certification

• Agile Certification

• JIRA Knowledge

• Bank or Finance Industry Experience

#DTFSUSA #LI-TN1 #LI-Hybrid

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Schedule Type:

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.

Additional Information

• Applicants must be legally authorized to work permanently in the country of posting

• Final candidate must successfully complete a criminal background check

• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions

• EEO - Disabled/Veterans

Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935