Head of Learning & AI Work Enablement

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Job Description

Shape the Future of Work at FIS

At FIS, we're not just adapting to the future of work, we'rereinventing it. As AI transforms how organizations learn, perform, and grow, we're seeking a visionaryHead of Learning & AI Work Enablement to architect a new era of capability-building. This is a rare opportunity to redefine talent strategy at scale, integrating AI, systems thinking, and human potential to drive lasting business impact.

About the Role

As theHead of Learning & AI Work Enablement, you'll lead the transformation of how FIS builds capability-designing intelligent, scalable talent systems that empower our workforce to thrive in an AI-augmented world. You'll serve as a key leader within HR, advising executives, shaping enterprise-wide change, and ensuring our talent strategy aligns with FIS's growth ambitions.

This role goes beyond traditional L&D-you'llreimagine work itself, embedding skills development into the flow of daily operations and fostering a culture where continuous learning fuels high performance.

Key Responsibilities

1. Architect the Future of Work

• Designscalable, AI-integrated talent systemsthat drive organizational performance.
• Redefine roles, workflows, and learning ecosystems to maximize human + AI collaboration.
• Shift L&D from training delivery tocapability acceleration, embedding learning in the workflow.

2. Lead Enterprise-Wide Transformation

• Serve as a strategic advisor to the HR Leadership Team and business executives.
• Developchange adoption strategiesthat engage employees at all levels.
• Shape compelling narratives to inspire a culture of innovation and continuous growth.

3. Build a High-Performance Talent Brand

• Align FIS'sEmployee Value Proposition (EVP)with a future-ready talent strategy.
• Ensure our talent brand attracts and retains top innovators in a competitive market.
• Foster alearning culturewhere curiosity, agility, and performance thrive.

What You Bring

Experience & Qualifications

• 15+ years insenior talent/HR leadership, preferably in large, complex organizations.
• Proven track record ofdriving large-scale transformationin learning, capability development, or work redesign.
• Strong understanding ofAI's impact on HR, L&D, and productivity.
• Bachelor's degree in HR, Organizational Development, Business, or related field (or equivalent experience).
• Effective verbal and written communication skills to interact with all levels of management, employees, and outside professionals.
• Strong knowledge of HR administration practices and procedures and available resources for responding to employee questions
• Demonstrated excellent leadership, problem-solving, team, judgment, and decision-making skills in extraordinarily complex situations.
• Ability to manage stressful situations, manage multiple deadlines, objectively evaluate information gathered and exhibit solid decision-making and critical thinking skills.

Leadership & Mindset

Systems Thinker- You design talent as an integrated architecture, not isolated programs.
AI-Curious Leader- You're energized by how AI can enhance (not replace) human potential.
Change Catalyst- You bridge strategy and execution, making transformation stick.
Builder & Collaborator- You thrive in ambiguity, prototype fast, and bring teams together.

Why Join FIS?

This is more than a job-it's a chance toset the new standard for talent in the AI era. At FIS, you'll have:

• Global Impact- Shape talent strategy for a leading fintech innovator.
• Cutting-Edge Tech- Work at the forefront of AI-powered HR solutions.
• Leadership Visibility- Influence C-suite decisions and enterprise-wide initiatives.

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A fantastic range of benefits designed to help support your lifestyle and wellbeing
• A work environment that appreciates collaboration, flexibility and respect - while holding everyone accountable to performance
• Relocation assistance

This position will be from Jacksonville, FL or New York, NYC with travel to Jacksonville, FL.

Are You Ready to Lead the Reinvention of Talent?

If you're a strategic, forward-thinking leader passionate about the future of work, we want to hear from you.Apply todayand help us build the workforce of tomorrow.

#FutureOfWork #AIinHR #TalentLeadership #HRTransformation #JoinFIS

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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