Business Operations Manager - 136159

UC San Diego Health Sciences encompasses UC San Diego Health, the region's only academic health system, UC San Diego School of Medicine, one of the nation's top research-intensive medical schools, Skaggs School of Pharmacy and Pharmaceutical Sciences, Southern California's first public school of pharmacy, and Herbert Wertheim School of Public Health and Human Longevity Science. UC San Diego Health Sciences' mission is to deliver outstanding patient care through commitment to the community, groundbreaking research and inspired teaching.

The division of Medical Education within the UC San Diego School of Medicine consists of the following units: Undergraduate Medical Education, Admissions & Student Affairs, Diversity and Community Partnerships, Graduate Medical Education, Continuing Medical Education & Faculty Development, Simulation Education, Physician Assistant Education, Anatomical Services, Business Affairs and Educational Technology. The division supports the education, training and co-curricular activities of approximately 560 medical students, 90 physician assistant students, 1000 residents and fellows as well as the faculty, physician and healthcare providers at UCSD's School of Medicine, its' Medical Centers, and affiliates.

Under the general supervision of the Director for Simulation Education and the guidance of the Associate Dean for Simulation Education, the Business Operations Manager (BOM) is expected to provide financial, administrative, educational and technical support for the Simulation Training Center at UC San Diego, School of Medicine.

BOM will oversee, monitor and manage STC budget, track operational expenses, reconcile monthly recharge accounts (internal & external) to ensure billing accuracy, and create yearly budget forecasts and summaries. Develop and maintain inventorial equipment records, inventory policies, depreciation schedules, and maintenance schedules to ensure that equipment and supplies are managed in a cost-effective way. Lead event project management initiatives. Draft, manage and oversee client contracts and Memoranda of Understanding (MOUs). Manage and organize day-to-day simulation reservations, liaise with clients to ensure accuracy of logistics and billing. Oversee shared e-mail account, handling general inquiries and triaging daily e-mails to the appropriate team member. Oversee STC shared drive, organizing and editing contents. Collect STC user data and center utilization data to aid in evaluating STC effectiveness and efficiency. Establish and maintain center policies and procedures.

BOM will support simulation events at La Jolla Main Campus and at Campus East San Diego, including the preparation (set up and tear down), operation, maintenance, trouble-shooting, and repair of computerized manikins (software and hardware), task trainers and audiovisual equipment. Assist STC clients with administrative support and research initiatives. Support the UCSD Simulation Fellowship Program. Conduct STC tours. Perform other duties as assigned.

• Seven years of related experience, education/training, OR an Bachelor's degree in related area plus three years of related experience/training.

• Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management.

• Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills.

• Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines.

• Solid knowledge of common University-specific computer application programs.

• Ability to use discretion and maintain confidentiality.

• Strong skills in short-term planning, analysis, problem-solving, and customer service.

• Thorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees.

• Experience working in medical simulation in health professions education.

• Occasional evenings and weekends may be required.

• Overtime may be required.

• Must have access to reliable transportation.

• Employment is subject to a criminal background check.