Research Associate

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About This Role:

The Research Associate is part of Forrester's technology research team. They work with a team of analysts whose research and advisory helps technology architecture and delivery leaders collaborate to advance modernization initiatives with a holistic approach that accelerates delivery, improves value streams, and positively impacts critical business outcomes.

This team carries out primary research, performs technology and business analysis, writes actionable reports, and advises clients to help advance the initiatives and success of tech leaders and the business professionals they support. Clients work with Forrester to inform and accelerate their strategic decisions, understand technology market trends, and compare their strategy with industry best practices.

This individual will play a key role in supporting the team's analysts to produce high-quality reports, presentations, and client advisory materials. The successful candidate will report to a research operations manager and will support several analysts.

Job Description:

• Manage research projects by working with assigned analysts, formulating a project plan, establishing a check-in process, coordinating research, and managing schedule.
• Assist analysts by conducting calls with clients, including note-taking and follow-up post-call.
• Assist analysts with primary and secondary research for published reports, including telephone interviews, online surveys, and internal and third-party data.

• Support analyst presentations with well-formatted charts, appropriate callouts, meaningful titles, and a slide sequence that tells a story.
• Maintain the report production schedule from inception through publication.
• Learn to conduct and be responsible for quantitative work with Forrester's datasets.
• Assist in collecting and analyzing team performance metrics through data dashboards.
• Coordinate the use of social media platforms (e.g., blogs, X [formerly Twitter], and online community) in the research and publishing process.

Job Requirements:

• A BA/BS degree with a strong academic record. All undergraduate majors are welcome to apply; any quantitative or statistics interest is a major plus.
• One to two years of varied undergraduate or postgraduate work experience.
• A working knowledge of word processing and spreadsheet software.
• The ability to write precisely, logically, and professionally.

• Attention to detail and the ability to build reusable resources, such as survey questions and formatted data outputs.
• The ability and willingness to actively engage intellectually with colleagues, including more senior colleagues such as analysts.
• Enthusiasm to learn about technology and its impact on business and society.
• The ability to multitask and work independently with a team under tight deadlines.
• Excellent project management and organizational skills.
  • Interest in software development and supporting developers is a plus.

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FLSA Status:

Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester's recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com.

Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment.

Benefits at a Glance

Benefits at a Glance - Cambridge