Manager, Accounts Receivable

Kilpatrick, a large international law firm, is seeking a Manager, Accounts Receivable for the Finance Department in our Atlanta office. This position will be part of our team of attorneys, paralegals and support staff providing a high level of service to both internal and external clients. At Kilpatrick we are one team where each person plays an integral role in serving the needs of our clients. The firm has a strong dedication to its employees, values, and commitment to the community.

The Manager, Accounts Receivable is responsible for managing the accounts receivable function to process high volumes of cash receipts, refunds, client credits, credit card payments and other transactions on a daily basis. This role is responsible for the management of the team, prioritizing tasks and managing workload that results in efficient operation of the department. This position regularly coordinates and communicates with various teams including Accounting, Billing and Billing Attorneys. Additionally, this role is responsible for getting involved in more complex transactions to ensure timely and accurate processing.

ESSENTIAL JOB FUNCTIONS:

• Manage collections process to ensure timely and accurate processing of receipts and proper sending and tracking of follow-up inquiries. Timely processing of transactions is critical.
• Manage team of employees who perform receipts processing providing coaching, feedback and supervision to ensure timely and accurate processing of volumes for the entire A/R function. Manage allocation of work between associates to ensure efficiency.
• Lead projects to improve overall client service for the Firm, including processing client refunds timely and developing processes to reduce backlog of aged refunds to clients. Lead temporary resources to assist with working down backlog as needed.
• Research complex transactions or matters to ensure collections are processed accurately and timely. Delegate routine tasks to more junior staff to allow for more capacity for more experienced staff, including the manager, to address complex matters.
• Implement and produce weekly and monthly reporting of metrics including volumes of cash receipts by type processed and performance metrics that provides a trend line over time of how the team is performing regarding volumes processed, accuracy, timeliness and aging of old transactions.
• Develop and implement process improvements to continually improve the efficiency and effectiveness of the A/R team's performance leveraging the production volume metrics to set targets and goals to hold the team accountable to improvements.

KNOWLEDGE/SKILLS REQUIRED:

• Bachelor's degree in area of specialty.
• Familiar with a variety of the field's concepts, practices, and procedures.
• Minimum of 7 years of experience in the field or in a related area.
• Minimum of 3 years supervisory experience.
• 3E experience preferred.
• Ability to provide leadership, perform as a team leader and operate well under pressure.
• Ability to integrate departmental needs with the needs of the other departments and the firm.
• Ability to coordinate and manage multiple work tasks with supervisors and co-workers.
• Ability to organize, prioritize and delegate to ensure the smooth operation of the department.
• Ability to analyze, assess possible problems, prioritize concerns and make decisions.
• Ability to motivate and empower others toward success.
• Full awareness of and willingness to abide by firm's policies, in particular those regarding confidentiality of financial information and securities trading.
• Ability to adapt schedule to changing workload requirements and lead by personal example.
• Ability to interface with partners, associates, clients, vendors, directors, managers and support staff.
• Skills to coordinate various resources to help others meet their objectives.
• Act as a role model in helping others solve complex problems.
• Ability to communicate effectively orally and in writing.

This is a full-time, regular position with a multi-faceted health benefit package including medical, dental, and vision. The firm also offers life insurance, short term disability plans and retirement plans in addition to holidays and paid time off. The firm offers hybrid work schedules combining in office work days as well as remote work days. The pay range for this position in Atlanta only is $120,000 to $135,000 annually.

Selected applicants will be contacted. Kilpatrick is an Equal Opportunity Employer.

For more information about our firm, please visit our website at www.ktslaw.com.

Kilpatrick Townsend & Stockton LLP is committed to equal employment opportunity for all persons, regardless of race, color, religion, sex or gender, national origin, age, veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by applicable law.