Manager, Compliance Education & Training

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Lone Star College-System Office

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 5000 Research Forest Drive, The Woodlands, TX 77381.

PURPOSE AND SCOPE:

The Manager, Compliance Education and Training is responsible for managing all aspects of student and employee compliance training as is required by various local, state, and federal regulations. Consulting with internal and external clients, position builds professional relationships and performs detailed needs assessments in order to create curriculum that meets each unique need. This position is responsible for a full range of learning and development activities, including designing curriculum plans and materials, managing project timelines and compliance with all relevant internal and external regulations and ensuring end-products meet client needs. Responsible for managing the collaboration amongst internal and external stakeholders to ensure seamless training delivery, tracking, and reporting. Responsible for compiling data regarding compliance training status for students and employees. Provides on-going analysis, assessment, evaluation, and recommendations regarding local, state, and federal training requirements.

ESSENTIAL JOB FUNCTIONS:

1. Manages all compliance training processes for the College, including but not limited to content identification, training assignments, completion tracking and reporting
2. Researches, analyzes, evaluates, and recommends new training and professional development practices and methodologies with potential to enhance and facilitate employee and student compliance training effectiveness.
3. Develops professional relationships with internal and external stakeholders. Performs detailed analysis of the stakeholders unique training needs
4. Working with various stakeholders, this position acts as a project manager. This includes but is not limited to developing a project management plan, timelines and resource allocation requirements, monitoring activities, identifying constraints that may impact the projects, and making adjustments as needed
5. Develops and conducts individual and group training workshops using a variety of delivery methods and platforms.
6. Evaluates training programs or curricula for effectiveness and desired outcomes. Utilizes feedback to initiate changes, refinements and improvements
7. Serves as the content and platform expert for students and employees regarding troubleshooting issues encountered by the users during training
8. Develops, monitors, and maintains a variety of reports utilizing databases, spreadsheets, queries, and dashboards to communicate relevant data to internal/external constituents (include but are not limited to: Executive Director, Sr. Associate Vice Chancellor, Chancellor's Cabinet Members)
9. Develops and delivers student and employee communications relating to compliance training requirements and deadlines. Creates and maintains marketing and awareness materials for all compliance education and training requirements
10. Develops assessments and analysis regarding the efficiency and effectiveness of current training programs, processes, and procedures making recommendations for continuous improvement
11. Engages regularly with external vendors regarding solutioning to identified issues as well as maintenance of the training process
12. Collaborates with OTS personnel to align business operations with LSC technology platforms and systems
13. Partners with LSC department leaders to deliver and maintain compliance education and trainings for functional content area requirements, programs, and support interventions
14. Develops, monitors, and updates written business processes and supporting documents for all department projects and programs to ensure consistent, accurate implementation
15. Regularly researches and analyzes regulatory code regarding trainings and makes recommendations for training program content changes as needed
16. Administers the project management process of all identified compliance education projects
17. Takes part in and/or leads special projects as needed
18. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to work well independently with limited direction
• Ability to maintain confidentiality at all times
• Ability to work with and exhibit sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of community college students and personnel
• Ability to communicate clearly and concisely, both orally and in writing
• Strong multi-tasking abilities with the ability to prioritize duties and adhere to deadlines
• Strong working knowledge of software applications
• High level of customer service
• Strong attention to accuracy and data
• Ability to prepare and analyze reports
• Knowledge of FLSA, ADA, EEO, Title IX, FMLA, and Title V

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE & CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience
• At least 1 year experience in teaching, program assessment, or curriculum development
• Experience working with database software
• Experience with Microsoft Excel

PREFERRED QUALIFICATIONS:

• Experience working in higher education
• Experience with compliance training programs

Hiring salary range is $54,528-$62,708

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Go to the Job Search page, click on 'My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on 'Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.