Payoff Specialist II

BOK Financial
United States, Oklahoma, Tulsa
101 East 2nd Street (Show on map)
Aug 30, 2025
Req ID:76966 Location:Tulsa -TUL Areas of Interest:Mortgage Servicing; Bank Operations Pay Transparency Salary Range:Not Available Application Deadline:09/18/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial. Bonus Type Discretionary Summary At BOK Financial, our success starts with our incredible talent. We need a detail-oriented customer service enthusiast like yourself to join our Mortgage Servicing group as a Payoff Specialist II. Bring your knowledge and passion for loan servicing to us. Job Description The Payoff Specialist II has extensive knowledge in the payoff department processes and is primarily responsible for: (1) providing payoff information to our customers (2) removing the lien of our mortgage by recording a release within the legal time frame; orders a high volume of payoff statements daily and mails or faxes them. Payoff department staff are crossed trained to support each other in all duties. Team Culture Each team member is responsible for their daily tasks, but all work together to ensure the day's work is completed. They celebrate successes and find solutions together. They are a very close-knit group that are all rowing in the same direction to deliver prompt responses to our clients' needs. We participate in group learning and idea-sharing, and we practice candid communication through our open-door policy. Problems are brought to the surface, and so are solutions; we're receptive to feedback and constructive criticism. We believe in personal and shared accountability. How You'll Spend Your Time You will receive payoff statements through the system and fax or mail the requesting parties as needed through your email box. You will prepare and send the release of lien to recording districts or title companies and document your work regularly. You will process requests for partial releases on mortgages, which involve making informed decisions on loan to value ratios. You will process RECASTS for customers and have direct interaction with them daily. Education & Experience Requirements This level of knowledge is normally acquired through completion of High School and 5-7 years related mortgage or title experience. Working Conditions & Physical Requirements Office BOK Financial Corporation Groupis a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply todayand take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contactrecruiting_coordinators@bokf.comwith any questions.