New

Warranty Administrator

Komatsu
life insurance, vision insurance, 401(k)
United States, Utah, Salt Lake City
1486 South Distribution Drive (Show on map)
Sep 06, 2025
Job Description Apply now Warranty Administrator Posting Start Date: 8/28/25 Job Location (Short): Salt Lake City, Utah, USA, 84104 Requisition ID: 33899 Onsite or Remote: Onsite Position Join Komatsu and Be Part of Something Big! Job Overview We are looking for an onsite Warranty Administrator at our Komatsu dealer! In this role you'll work with service teams toprocessclaims for reimbursement of expenses incurred after performing qualified warranty repairs and factory campaigns on heavyequipment. You'll also maintain complete and accurate records on claim history and accounting activities. If you have prior warranty, parts, or service quoting experience in the automotive or equipment industry, you could be a great fit! Key Job Responsibilities Work closely with the service teams to get required information for warranty claims Open and close warranty work orders Use CDK, Excel, and Microsoft Teams daily Provide regional warranty support across multiple Komatsu branches Compile documentation and create explanation of claim and submit for processing. Review claim tracking system and keep record of outstanding and paid claims. Process credit memos and reconcile claims to the general ledger Track factory campaigns and 90 day revisits. Assist managers and staff as requested to assure effective and efficient operations of region Qualifications/Requirements High school diploma or general education degree (GED) required Associate Degree or 5+ years experience Familiarity with construction and mining equipment preferred, or experience in a similar industry such as automotive Ability to read and comprehend and write instructions Ability to compute and calculate basic math including percentages and ratios Prior experience using Microsoft Outlook, Teams, and Excel, as well as manufacturing, parts, or order processing software and SAP preferred Identifies and resolves problems in a timely manner Responds promptly to customer needs with strong communication skills Ability to prioritize and planwork Reacts well under pressure; accepts responsibility for own actions; follows through on commitments Demonstrates accuracy and thoroughness; monitors own work to ensure quality Able to travel 10% #LI-JN1 Additional Information Komatsu offers full benefits including: Medical, dental and vision insurance all effective on day 1 Paid vacation & holidays Generous 401K plan Annual bonus Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more. Excellent job security and room to grow. Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment. Company Benefits Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment. Health benefits: Medical, dental, vision, HSA, wellness programs, etc. 401k and/or employee savings programs Employee time off (vacation and designated holidays) Employee and family assistance programs Disability benefits Life insurance Employee learning and development programs Diversity & Inclusion Commitment At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together. Company Information Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com. EEO Statement Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Apply now