Academic Program Coordinator, Smeal College of Business

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Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

POSITION SPECIFICS

The Accounting Department in the Smeal College of Business at The Pennsylvania State University (University Park) is seeking qualified candidates for an Academic Program Coordinator (Intermediate Support) position. This role serves as the primary administrative support for the department's front desk operations, facilitating academic services for over 4,000 students and more than 50 faculty, staff, and Ph.D. students. The successful candidate will submit a resume and cover letter and must meet the minimum requirements. Responsibilities include, but are not limited to:

• Provide comprehensive communication support to faculty, staff, advisers, parents, and students regarding individual courses, degree requirements, and academic program inquiries while maintaining strict adherence to FERPA and University policies

• Prepare and maintain accurate student files, monitor graduation requirements, conduct degree audits, and ensure compliance with degree completion standards

• Manage academic modifications, including grade change forms, course registrations, drops, and program transfers

• Oversee examination logistics, including makeup exam administration and scheduling

• Collaborate with faculty and department leadership to retrieve, compile, and analyze course data

• Assign classrooms based on course and instructor requirements

• Monitor and respond to course availability and enrollment inquiries

• Administer student evaluation surveys and manage the feedback collection processes

• Process departmental purchases and reconciliation, including textbooks, office supplies, and travel arrangements

• Implement policies, procedures, and activities pertaining to student records across a department or assigned academic program

• Process scholarship, assistantship, and fellowship data and funds; prepare award letters, notify donors, monitor expenses, prepare and analyze financial reports

• Communicate with students to promote program-specific opportunities, including workshops, organizations, internships, and career development opportunities; collaborate with faculty and program staff to develop marketing materials

• Plan and facilitate departmental events, including orientations, recruiting visits, open houses, colloquiums, graduation receptions, and committee meetings; manage event logistics, including venues, invitations, and itineraries

• Create and maintain databases; compile academic data and prepare reports for department leadership related to enrollment data, student progress and experience, and accreditation information

• Coordinate the hiring, onboarding, and training for part-time employees and teaching assistants

This position will need to communicate with faculty and other department staff, as well as college/University partners. Confidentiality and integrity of course data and student records are a central aspect of the job. Experience with Office 365, Canvas, LionPATH, 25 Live, eSteward, SAP Concur, PSUBuy, and Workday is preferred. This is a full-time, non-exempt position, Monday through Friday, 8:00 a.m. - 5:00 p.m., with some evening commitments and the opportunity for flexible scheduling.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

BACKGROUND CHECKS/CLEARANCES

SALARY & BENEFITS

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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