Technical Director

ABOUT MICROBAC

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients worldwide, offering laboratory solutions to the life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience.

Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project, and scope.

As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.

JOB SUMMARY

Identifies business processes in need of continuous improvement. Utilizes multiple methods for improvement including technology to create business efficiencies that are documented, and repeatable throughout the organization. Lead projects to define, measure and improve processes in line with business goals, and driving efficiencies in systems and processes. Projects are usually accomplished with cross-functional participation with other internal organization teams (Supply chain, Customer Service, Operations, Marketing). Applies strong problem solving and decision-making skills as well as technical knowledge, and communication skills.

ESSENTIAL FUNCTIONS:

• Through strong, positive leadership, the Director of Process Improvement ensures the profitability of operations through effective review, measurement, design and improvement of Microbac's core processes.

KEY RESPONSIBILITIES & ACCOUNTABILITIES:

• Identifies current process inefficiencies and reviews all related information and processes to develop and evaluate options to implement solutions to reduce and eliminate waste and inefficiencies in scoped areas of the business.
• Review and assess cost and benefits of current and future solutions.
• Facilitates and leads cross-functional process improvement teams to deliver impactful results. Participates in the development of policies, procedures, and other documentation to support process improvements.
• Develops effective control plans, working with process owners, to ensure improvement gains are sustained on a long-term basis.
• Leverages best practices and shares within the team and across all businesses.
• Identifies opportunities to utilize innovative technologies to advance process performance.
• Collaborates with IT to facilitate the rollout of large-scale technology platforms.
• Serves as a change agent, systematically driving continuous improvement and change throughout the business.
• Leads and coaches the organization's stakeholders through the use of continuous improvement tools to maximize process performance, and standardization efforts.
• Builds strong relationships with stakeholder groups throughout the organization through direct interactions to keep apprised of project status and defined deliverables.
• Provides support and consultation; interpret data and communicate the capabilities to leadership and stakeholders.
• Promotes a cohesive, collaborative team approach to daily operations.
• Ensures that requests and concerns are addressed in an appropriate and timely manner.

MINIMUM QUALIICATIONS:

• Bachelor's degree in Business Administration or related field
• 7-10 years of experience leading process improvement initiatives
• Proven leadership experience
• Advanced analytical and critical thinking skills
• Excellent communication skills
• Ability to conduct analysis and read, interpret, and report data.
• Ability to respond effectively (written and verbal) to sensitive or highly technical inquiries
• Ability to use positive techniques to motivate others, gain buy in, and manage through change
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WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit.
• The employee must occassionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception.

Working Conditions:

• While performing the duties of this job, the employee will be in a general office environment.
• The noise level in the work environment is usually moderate.
• This job may require travel less than 10%

As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.

OTHER:

This job description is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time.

Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.

Microbac is an Equal Opportunity Employer - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.