Director DC Operations II - Shorewood, IL

The Director DC Operations II is a senior leader at Bob's Discount Furniture responsible for fostering a culture that aligns with our values, supports exceptional customer experiences, and drives strategic direction across Operations (Distribution Centers, Delivery, and Transportation). This leader ensures efficient, scalable operations while developing future leaders and holding teams accountable for achieving company goals such as EBIT targets, profit margins, and operational excellence. Success in this role requires building strong relationships across the Home Office, intradepartmental teams, and external vendors while maintaining a Customer First culture that drives operational excellence, profitability, and continuous improvement.

What You'll Bring to Bob's

At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by strategic leadership, technical expertise, strong problem-solving, and the ability to create an accountable, customer-focused culture.

Key Skills for Success

Core Competencies & Expertise

• Strategic Leadership: Ability to develop and execute large-scale supply chain strategies, including restructuring, technology adoption, and system implementations.
• Process Improvement: Demonstrated success implementing Lean, Six Sigma, or similar methodologies to optimize operations and drive efficiencies.
• Customer Experience: Commitment to improving supply chain processes to enhance Net Promoter Score (NPS) and overall customer satisfaction.
• Financial Acumen: Skilled in budget development, cost efficiency, and delivering EBIT targets.
• Analytical Problem-Solving: Expertise in root cause analysis, data-driven decision making, and performance measurement.
• Risk Management: Ability to assess labor needs, negotiate contracts, and manage vendor relationships to mitigate risks.

Preferred Competencies & Skills

• People Leadership: Track record of leading, motivating, and inspiring high-performing teams.
• Talent Development: Experience building training programs, mentoring leaders, and ensuring continuous employee growth.
• Accountability & Delegation: Skilled at setting clear expectations, monitoring results, and holding teams accountable.
• Conflict Management & Communication: Proven ability to resolve conflicts, influence cross-functional teams, and maintain open, consistent communication.
• Execution & Results: History of driving operational improvements, achieving metrics, and sustaining long-term results.

Minimum Qualifications

• Bachelor's degree in Supply Chain, Business, or related field (or equivalent experience).
• 10+ years in supply chain, logistics, or operations leadership with demonstrated success in achieving financial and operational goals.
• Experience leading multi-site operations and large-scale projects.

Work Environment & Physical Demands

• Combination of office, DC, delivery/transportation site, and virtual work.
• Regular travel for site visits, vendor meetings, and team leadership.
• Ability to sit, walk, stand, bend, stoop, kneel, crouch, push, pull, and handle/move up to 50 lbs unassisted (or up to 100 lbs with reasonable accommodation).

Who We Are

At Bob's, we have fun, love what we do, and are growing fast! With over 200 stores nationwide, we're committed to skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

• Competitive Medical, Dental, and Vision Insurance
• Generous PTO (vacation, personal, sick leave, holidays, and your birthday!)
• 401(k) Profit Sharing with company match
• Pet Insurance and company-paid Life Insurance options
• Professional Development through tuition reimbursement, on-demand learning, and career growth pathways
• Employee Discounts from Day 1, plus exclusive partner savings

Our Culture & Core Values

We live by our values: Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun. These values guide everything we do-from how we serve customers to how we grow our people.

Diversity is a Core Value at Bob's

At Bob's Discount Furniture, we want you to feel valued, appreciated, and free to be yourself. We're committed to building a team as diverse as the communities we serve and provide equal employment opportunities regardless of race, religion, gender, age, disability, veteran status, or any other protected category.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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