Fiber Operations Technician

About the Role:

The FOCAC Technician are responsible for working rotating shifts for the Splicing Command and Control team. The technician will optimize system operation and resource utilization (NOC), perform network system analysis and planning, and provide assistance/guidance to Splicers and Technicians in the field.

What You'll Do:

• Network surveillance (monitoring of critical paths and systems that comprise the Uniti Network).
• Escalations from NOC Tier 1.
• Proficient in the majority of the 32 different NMS/EMS systems and network platforms operated by Uniti. This includes devices at the Layer 1,2 and 3 within the network.
• Primarily a support position.
• Some circuit writing and provisioning responsibilities in areas of the network.

Do You Have:

• 2-5 years NOC experience or equivalent.
• College degree not required but a plus. Specifically, in the field of IS/IT.
• Certifications in/on various platforms/technologies a plus.
• Logical thought and troubleshooting.
• Customer focused with de-escalation skills.

Even Better:

• CompTIA Network+, CCENT
• Ability to work multiple tasks in a stressful environment while maintaining a positive and pleasant manner with others.
• Ability to handle a large volume of work and perform multiple tasks in a fast-paced office environment.
• This position may require working in shifts, including nights, weekends, and holidays, to support 24/7 network operations.
• Ability to work in a team-oriented environment and collaborate with various departments.
• This position is based on-site at our Network Operations Center in Mobile, AL.

Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%

Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%

Equipment Used in Job Performance: Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier

Notice to Non-U.S. Citizens:Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@uniti.com as soon as possible for information on Uniti's foreign personnel disclosure and approval requirements.

Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to criminal background check, drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. A prior criminal record will NOT automatically disqualify a candidate but will be evaluated on a case-by-case basis considering a number of factors, including but not limited to the nature and specific duties of the position. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.