Business Systems Analyst 3 (Grant Management System Administrator

This position is eligible for a hybrid telework arrangement. The candidate's telework location must be in Minnesota or Wisconsin.

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us is on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Our Grants Department has an opening Business Systems Analyst 3 that will be responsible for administration of The Council's Grants Management system. This position will be a part of The Council's Information Services department.

About the Department:

The Grants Department provides grants administration support for all divisions of the Council. The primary functions of the work unit are to administer the Council's Grants Program.

How your work would contribute to our organization and the Twin Cities region:

The Business Systems Analyst 3 -(Grant Management System Administrator) will primarily support the Council's Grants Management system on the Fluxx Grants Management System and is a Senior Analyst. This position will combine business planning expertise with information technology systems to analyze and translate departments' business requirements into system use. Successful candidates will have an in-depth, comprehensive working knowledge of an enterprise-wide application system or operational-critical system and lead projects of moderate complexity. Information systems are typically enterprise-wide and/or have a significant impact on Council's operations. The BSA 3 will exercise great latitude in determining work methods and system requirements. The BSA 3 needs to have a broad understanding of business systems, a greater degree of independent judgment exercised and autonomy and responsibility to perform more complex modifications and configurations within the system. This position will have a significant role in system analysis, problem identification, and the recommendation/ implementation of solutions to high-level management. The BSA 3 may lead organization-wide teams on system implementation projects and serve as a champion for business process improvements.

The Grants Administrator is responsible for managing the full lifecycle of grants using the Fluxx Grant Management System. This role ensures accurate data entry, workflow management, compliance monitoring, troubleshooting, and timely reporting. The Administrator will serve as the primary system expert, supporting staff, grantees, and leadership in maximizing the use of Fluxx for efficient and transparent grant management

Key Responsibilities

• Maintain, update, and monitor grant records in Fluxx, ensuring data integrity and accuracy. Configure and manage workflows, forms, and templates within Fluxx to support grantmaking processes.
• Manage user roles, permissions, and access for staff and external grantees.
• Troubleshoot system issues, errors, or access problems for staff and grantees; coordinate with Fluxx support or IT as needed.
• Application & Award Administration.
• Oversee the intake and processing of grant applications through the Fluxx portal.
• Coordinate application reviews and approvals, ensuring proper routing and documentation.
• Set up and track grant awards, contracts, budgets, and disbursement schedules within the system.

Compliance & Reporting

• Monitor grantee reporting requirements (narrative and financial) and follow up on overdue submissions.
• Ensure compliance with funder, legal, and organizational guidelines.
• Generate reports and dashboards in Fluxx for leadership, board members, and external funders.
• Support audits and site visits by pulling required documentation from Fluxx.

Financial Oversight

• Record and reconcile disbursements and payment schedules in Fluxx.
• Work with the finance team to ensure expenditures align with approved budgets and compliance requirements.
• Provide grant-related financial data for internal and external reporting.
• Training, Support & Troubleshooting.
• Act as the primary point of contact for staff and grantees using Fluxx.
• Provide training, technical assistance, and guidance on system use.
• Diagnose and resolve user issues quickly, including login errors, form submissions, workflow glitches, or missing data.
• Develop and maintain user guides, FAQs, and troubleshooting documentation for Fluxx users.
• Complete other duties as assigned.

Any of the following combinations of experience in management analysis or related analytical experience with a minimum of one-year performing configurations and modifications within a specific business application and completed education (degree field of study in Business Administration, Public Administration, Nonprofit Management, or related field or closely related field):

• Education and/or experience in Business, and Grants Management is preferred.
• Experience with Grants Management Systems preferred.
• Experience working with diverse populations of internal and external customers.

What knowledge, skills and abilities you should have within the first six months on the job:

• Interdepartmental and council-wide processes, procedures, and requirements regarding administrative functions such as budgeting, financing, and procurement.
• The capabilities of the information technology software application.
• Goals, operating procedures, workflow, and regulations regarding department functions.
• Effective project management principles.
• Knowledge of other Council business systems.
• Knowledge of the Council's Grants Processes and Systems.

Skills in:

• Effective processes, methods, and techniques to analyze and evaluate business needs.
• Advanced computer skills in creating complex spreadsheets, graphics presentations, and database management is required (Word, Excel, Access, and PowerPoint).

Ability to:

• Read, analyze and interpret contracts, technical procedures, and government regulations.
• Write reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from groups of customers or clients.
• Interpret and apply mathematics and statistical methods and procedures gained through professional educational training.
• Act as a lead liaison between department end-users, technical analysts, information technology analysts and vendors in analyzing, designing, configuring, testing and maintaining system to ensure optimal system performance.
• Work in a technical and project lead capacity; directs professional and technical staff; and works in a detailed hands-on capacity with moderately complex to complex systems projects and assignments.
• Assist in defining project scope, objectives, project deliverables and critical target dates.
• Develop, coordinates, and implements plans to test business and functional processes during system development and quality assurance testing. Applies analytical methods to develop information needed to evaluate current operations such as work distribution charts, flow charts, process-and-operation charts trends and costs.
• Research best practice models for business processes and administrative systems within and outside the public sector. Models include process design, performance measurement, technology (web-based solutions), and other efficiencies. Reads and keeps up to date on business functional areas in order to understand system customer requirements and system feasibility.
• Communicate proposed solutions and implementation details of system components to appropriate parties.
• Develop training curriculum and conducts formal training sessions for assigned customers.
• Act as project leader on designed projects by directing and coordinating the activities of other staff involved in the system analysis, evaluation, design and installation.

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage employees to develop skills through on-site training and tuition reimbursement.
• We provide a competitive salary, excellent benefits, and a good work/life balance.

Union/Grade: AFSCME / Pay Grade H

FSLA Status: Exempt

Safety Sensitive: No

What your work environment would be: You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites. What steps the recruitment process involves:

1. We review your minimum qualifications.

2. We rate your education and experience.

3. We conduct a structured panel interview.

4. We conduct a selection interview.

Once you have successfully completed the steps above, then: