Clinical Trainer - Multiple Openings/REMOTE

Summary of Position

• Identify, develop and conduct appropriate training programs, including working with the Instructional Designer and Business Partners to design and implement training.
  
• Maintain records of training activities and employees' progress.
  
• Will work with audit team to identify and develop trainings based on the results of audits and corrective actions.
  
• Will be working with business partners and Instructional Designer to develop, implement, monitor, and evaluate workplace performance and training solutions.
  
• Responsible for coordinating training from external vendors to meet the needs of the department.
  
• Provide services per the NYCE contract.

Principal Accountabilities

• Trains workflow, process and clinical content on to Clinical / non-clinical staff on the audit team. Needs to understand and be able to train Case Management and Utilization Management functions.
  
• Develops training resources and tools for the audit teams, to ensure consistent application of concepts of UM and CM.
  
• Develop, deliver and maintain the new hire and annual required training (such as product training, Special Needs Plan training, updates on regulatory/accreditation requirements) for Medical Management staff that are applicable to all depts supported (Medical Directors, UM and CM) for both internal staff and delegates as appropriate.
  
• Provides training on CCA to non UM/CM teams such as Neighborhood Care, Quality, Pharmacy or external vendors.
  
• Develops training and training evaluation plans for various systems projects and other projects within the department.
  
• Conducts training according to agreed up timeframes and effectively communicates testing results.
  
• Coordinates training from external resources (both EH employees and Vendors) for annual skill/knowledge training on Health Care Disparities, Diabetes, Asthma).