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Technical Support Engineer

Saab, Inc.
dental insurance, parental leave, paid time off, tuition assistance, 401(k)
United States, New York, East Syracuse
Sep 05, 2025
Job Description:

Saab, Inc. is seeking experienced Field Engineers with a technical background and experience in operating, maintaining, troubleshooting, and/or repairing Air and Missile Defense, Command and Control (C2), or other advanced weapons systems. This hands-on role requires extensive short notice travel, with some assignments exceeding two months at a time. Candidates must be able to work effectively in demanding operational settings, both independently and in a team environment.

The ideal candidate possesses strong technical problem-solving skills, a desire to help others, and is comfortable training customers in both formal and on-the-job settings. Experience in a Military Occupational Specialty (MOS) or Air Force Specialty Code (AFSC) supporting advanced weapons systems such as: 14X, 1CX, 1D7, 1Z3, 2171, 2848, 2887, or Fire Controlman.This position offers the opportunity to work with cutting-edge defense technologies and contribute directly to mission success.

Responsibilities include:

  • Diagnose, troubleshoot, repair, and debug complex systems utilizing manuals, schematics, and reach back support for various electro/mechanical issues that may arise within the system.

  • Troubleshoot and resolve complex issues independently or in collaboration with others.

  • Report design, reliability, and maintenance problems or bugs to design/software engineering teams.

  • Act as the main interface with customers while on-site.

  • Support other company functions, such as customer installation and training.

  • Deliver training to customers on operations and maintenance of Saab products.

Compensation Range: $70,200 - $87,800

The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.

Skills and Experience:

Required Skills and Experience:

  • High School Diploma, or BA/BS degree in an engineering discipline is preferred.

  • 2+ years of experience in a related field OR 4+ years of relevant military service as an Air Defense or Battle Management system operator/maintainer.

  • Must have an active U.S. DoD SECRET Clearance or have previously held one.

  • Ability to lift, remove, and replace components weighing up to 50 pounds.

Desired Skills and Experience:

  • Experience in operating, maintaining, troubleshooting, and/or repairing complex weapons and/or command and control systems.

  • Ability to perform preventive and corrective maintenance actions in accordance with established procedures.

  • Skilled at identifying, developing, and executing troubleshooting or maintenance actions that exceed the scope of written procedures.

  • Strong problem-solving and analytical skills to diagnose and repair radar components, hardware, and operating systems.

  • Proficiency in using common diagnostic test equipment, including digital multimeters (DMMs) and oscilloscopes.

  • Ability to recognize performance degradation and provide actionable recommendations to restore or improve system efficiency.

Citizenship Requirements:

Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Drug-Free Workplaces:

Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.

Benefits:

Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, business-casual atmosphere and comprehensive benefits:

  • Medical, vision and dental insurance for employees and dependents

  • Paid time off including: minimum of 3 weeks vacation, 5 floating holidays, 8 designated holidays, parental leave, personal illness, bereavement, jury duty, long-term and short-term disability

  • 401(k) with immediate vesting on employer match

  • Tuition assistance

  • Student loan assistance

  • Wellness account, Care.com subscription and employee assistance programs

  • Employee stock purchase program with employer match

About Us:

Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations.

Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

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