Marketing Operations Manager IV

Culver City - pay rate $64.06; Cupertino - pay rate $71.71

Join a pioneering tech giant revolutionizing how people connect with entertainment and information! As a Marketing Operations Manager, you'll play a pivotal role in optimizing communication strategies that reach millions of users globally. Your analytical expertise will directly impact the effectiveness of marketing campaigns for a suite of cutting-edge services. This is your chance to make a tangible difference in the way the world experiences digital content.

This role offers an exciting opportunity to dive deep into the world of marketing operations within a fast-paced, innovative environment. You will be a key player in analyzing, refining, and scaling marketing processes, focusing on CRM systems and business needs. Your insights will drive improvements in efficiency and effectiveness, impacting millions of users.

Responsibilities:

• Analyze business processes and CRM platform needs to identify areas for improvement and optimization.
• Develop and implement data analysis strategies, methodologies, and best practices aligned with organizational goals.
• Lead cross-functional teams to drive system-scale process and platform improvements (AI/ML experience is a plus).
• Deliver weekly and monthly reports translating data insights into actionable recommendations for stakeholders.
• Create technical documentation capturing incident/issue symptoms, root causes, business impact, and resolutions.

Must-Have Qualifications:

• 3-5 years of experience in analytics or related roles.
• Deep technical knowledge of marketing CRM systems (e.g., Salesforce).
• Excellent problem-solving and interpersonal skills, including communicating results to senior leadership.
• Experience creating clear and concise reports, presentations, and data visualizations.
• Proficiency in data analysis and reporting software and tools.
• Experience gathering data from various sources, cleaning, organizing, and applying analytical techniques to identify trends, patterns, and anomalies.

Nice-to-Have Qualifications:

• Experience with online services (SAAS) and subscription-based services at scale.
• Track record of driving change with data and thriving in ambiguous, evolving environments.
• Exceptional cross-group collaboration, self-starter mentality, and big-picture thinking.
• Experience directing large cross-functional teams.
• AI/ML experience.

Education:

• BA/BS or advanced degree in Analytics, Marketing, or Engineering.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.