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Outbound Coordinator (Service Parts, Mid Shift)

Epson America Inc
vision insurance, paid time off, sick time, tuition reimbursement, 401(k)
United States, Indiana, Plainfield
2350 Stafford Road (Show on map)
Sep 08, 2025

Hourly Pay Rate: $20.00 - $25.00/hr.

Department: Service Parts

Shift: Mid

Schedule: Monday - Friday, 11:30am - 8:00pm

Some overtime may be required to fulfill job duties.

About Epson

Join Epson - A Global Technology Leader

Epson is a global technology leader dedicated to connecting people, things, and information through its original, efficient, compact, and precision technologies. Our product lineup includes inkjet printers, digital printing systems, 3LCD projectors, smart glasses, sensing systems, and industrial robots. We are committed to driving innovation and exceeding customer expectations in inkjet, visual communications, and robotics.

Employee Benefits

We offer an outstanding benefits package, including:

  • Comprehensive medical, dental, and vision insurance effective on Day 1
  • Generous paid time off, including vacation, sick leave, and holidays
  • Annual bonus program for all employees
  • 401(k) plan with company matching
  • Tuition reimbursement, employee assistance program, employee discounts, and more

What You'll Be Doing

  • Assisting in the research and resolution of transfer discrepancies
  • Communicating with Operations regarding order status, inventory issues, and other issues that may arise
  • Routing Branded customer orders
  • Handling all POD processes for Epson Credit
  • Developing weekly Carrier Compliance Report to Identify Carrier deficiencies regards pick up exceptions and supply this data with their Transportation Corporations
  • Communicating with Compliance Customers on all Carrier exceptions via daily email
  • Daily update of truckload schedule based on Carrier exception requests
  • Monthly report regards data gathering for LTL Carrier performance regards daily pick up exceptions
  • Providing support for International Documentation Team for Canada small pack orders
  • Reviewing orders to determine transit times and update ship date and Order/BOL notes Allocates orders to WMS
  • Estimating load requirements
  • Arranging daily trucking needs

What You Will Bring

  • Previous experience in a coordinator or related role
  • Ability to follow written instructions and technical procedures accurately
  • Strong attention to detail and commitment to quality
  • Comfortable using computers and basic software applications (e.g., Microsoft Office, data entry systems)
  • Willingness to learn and adapt in a fast-paced environment
  • Good communication and teamwork skills

The starting annual base pay for this role is between USD $20.00 and $25.00/hr. Please note that this position's salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

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