Student Orientation Leaders Coordinator

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

The Orientation and Family Programs is currently seeking a reliable Student Orientation Leader Coordinator to join their team of professionals. The following is a summary of the expectations of Peer Advisor Coordinators:

A. Supervisory Responsibilities

• Actively model behaviors that always meet and exceed office and team standards.
• Hold all team members (including yourself) accountable to the expectations in place, including, but not limited to, the Fraternity and Sorority Life policy.
• Communicate between the team and the office staff as needed to reinforce a positive team environment and share important information.
• Have necessary conversations with team members to facilitate conflict resolution or address behaviors that are negatively impacting the team.
• Provide consistent encouragement, support, and constructive feedback to the team with the goals of the office in mind, even when away from the office or official office settings.
• Create and implement strategies and programs to maintain motivation during training and orientation sessions.

B. Educational Responsibilities

• Assist in planning all trainings, retreat, and all other requirements.
• Communicate information to students about academic resources, activities & services available at FIU.
• Educate the Orientation Leaders and incoming students about their responsibilities at FIU by explaining university, office, and team policies and procedures.
• Assist academic advisors with providing students an understanding of academic requirements.
• Help Peer Advisors understand all logistical information to assist them in their role as a Orientation Leader.
• Prepare and coach Orientation Leader on how to conduct well-organized and thorough small group meetings, debriefs, and campus tours (in-person and/or virtual) for new students and family members.
• Living in residence hall but not performing the work of Housing Residential Life (HRL).

C. Programmatic Responsibilities

• Welcome new students and families to FIU and assist them with check-in, Zoom and/or computer lab troubleshooting, etc.
• Develop a rapport with new students and their families.
• Help new students acclimate to campus, to feel welcome, and get involved in the FIU community.
• Be available and willing to answer questions of students and families throughout each orientation session.
• Assist students with academic decision-making.
• Always serve as an academic and social role model to Orientation Leaders and incoming students.

D. Administrative Responsibilities

• Assist in planning training sessions, meetings, and retreats.
• Arrive early to help with set up for all Orientation activities including trainings, meetings, and orientation sessions.
• Complete all logistical tasks as requested by the Orientation staff to ensure the program proceeds smoothly.
• Maintain regular communications with all Orientation supervisors and discuss with them situations that warrant their attention or action.
• Fully participate in all assigned duties of orientation and take initiative with unanticipated tasks or problems.
• Assist all presenters at scheduled programs, meetings, and sessions throughout Orientation.
• Be supportive of all staff members on the Orientation staff (Orientation Leaders and Panther Camp Facilitators)
• Respond appropriately to feedback and evaluations.
• Always remain flexible and positive; last-minute as well as major programmatic changes may occur.

Customer service knowledge

None to basic level of Microsoft Word.

Ability to take direction and work independently as needed.

Ability to maintain confidentiality when dealing with highly sensitive information.

Student Assistant

• Applicants must be currently enrolled as a student at FIU with a minimum of six (6) credits as an Undergraduate student or three (3) credits as a Graduate student during the Fall and Spring semesters.
• During the Summer semesters, Students need only remain enrolled and are not required to take credit hours, but cannot have graduated.
• Upon decreasing credit hours or graduating, student employment must end.

Schedule varies based on departments needs & student schedule. 20 hour per week maximum.

$15.00/hour

Criminal Background Check

This student appointment may be subjected to a pre-employment background check.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.