Facilities Services Coordinator

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Position Summary

The Facilities Coordinator, as part of a larger team, will oversee workplace relocations, space reconfigurations, and furniture management projects to support organizational changes and optimize space utilization. This role requires strong project coordination skills and attention to detail to ensure seamless transitions with minimal business disruption.

The hiring team places a strong emphasis in finding a diligent and motivated individual with excellent customer service skills who excels at using all forms of technology to quickly resolve client needs.

Key Responsibilities

Move Management:

* Plan, coordinate, and execute employee relocations, department moves, and office expansions

* Develop detailed move project timelines and communicate schedules to all stakeholders

* Coordinate with moving vendors, IT teams, and security to ensure seamless transitions

* Conduct pre-move site assessments and post-move quality checks

* Manage move-related documentation, including floor plans, asset inventories, and change orders

Furniture & Space Modifications:

* Assess furniture needs for new hires, relocations, and space reconfigurations

* Coordinate furniture installations, modifications, and removals

* Maintain furniture inventory database and track asset lifecycle

* Work with vendors for furniture procurement, delivery, and installation

* Ensure compliance with ergonomic standards and accessibility requirements

Project Coordination:

* Manage multiple concurrent projects while maintaining quality and deadlines

* Assist with preparing project budgets and track expenses against allocated funds

* Ensure that facilities are following applicable building, health, safety, and fire codes and regulations

* Coordinate with internal teams (HR, IT, Security) and external vendors

* Resolves problems associated with building services (conference rooms, workstations) as needed.

* Provide regular project status updates to management

Workspace Operations

* Establish strong relationships with clients, vendors and staff.

* Work within JLL and Client CMMS systems to claim tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs)

* Convert requests outside of CMMS systems (phone calls, text, email, etc.) into tickets that can be tracked and resolved

* Assist and complete weekly/monthly physical audits of space, as needed.

* Support existing contracts for facilities within your geographical areas

* Proactive in finding improvement projects and following through on a plan to complete projects

* Find and implement costs saving ideas monthly

Required Qualifications

* Bachelor's degree in Facilities Management, Business Administration, or related field (or equivalent experience) preferred

* 2-4 years of experience in facilities management, move coordination, or project management

* Strong organizational and multitasking abilities

* Excellent written and verbal communication skills

* Experience with CAD software or space planning tools (preferred)

* Proficiency in project management software and Microsoft Office Suite

Key Competencies

* Detail-oriented with strong problem-solving skills

* Ability to work under pressure and manage tight deadlines

* Customer service mindset with professional demeanor

* Excellent interpersonal, communication, organizational and management skills

* Physical ability to conduct site inspections and oversee installations

* Have the ability to understand and read basic floor plans.

* Pays attention to details. Makes a conscious effort to understand causes instead of just the effects

* Capacity to deal with ambiguity and solve complex problems effectively

Account Performance

* Proactively develop and maintain client relationships

* Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction

* Complete all reports at their scheduled intervals (weekly, monthly, quarterly)

* Accomplish key performance indicators as identified by Management.

* Supports requests associated with JLL management, operations and financial audits

* Assists management and JLL team with operational reporting, budgeting, financial audits, and purchasing as necessary

Location:

Based in Maplewood, MN this is a full-time job and with the expectation of being in the office.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages for hourly employees through Daily Pay

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Accepting applications on an ongoing basis until candidate identified.