Fitness Center Front Desk Associate

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

We are seeking a customer-focused Fitness Center Front Desk Associate to serve as the welcoming face of our employee fitness center. This role is essential to creating a safe, clean, and engaging wellness environment that supports JLL's commitment to employee health and workplace satisfaction. You'll be the first point of contact for employees utilizing our fitness facilities, ensuring exceptional service while maintaining facility operations and safety standards that promote overall employee wellness and engagement.

What your day-to-day will look like:

* Greet employees with a positive, professional attitude and assist with fitness center inquiries, policies, and equipment questions

* Conduct regular safety inspections of exercise equipment and facility areas, reporting any maintenance issues or safety concerns

* Maintain facility cleanliness and organization throughout your shift, including inventory management of towels, cleaning supplies, and amenities

* Monitor facility capacity, enforce occupancy limits, and oversee proper equipment usage while providing basic equipment orientation to users

* Handle member concerns and feedback professionally while maintaining accurate employee locker records

* Conduct facility orientations for first-time visitors and assist with fitness center marketing initiatives and events

* Generate weekly usage reports and facility metrics while performing other assigned administrative duties

Required Qualifications:

* High school diploma or equivalent required

* 1-2 years of customer service experience in face-to-face environments

* Strong interpersonal and communication skills with professional appearance and demeanor

* Basic computer proficiency including Microsoft Office and ability to learn facility management software

* Ability to work independently while managing multiple tasks simultaneously * Flexibility to work various shifts including early morning and evening hours

* Physical ability to stand for extended periods, lift up to 75 pounds occasionally, and maintain visual/auditory awareness for facility safety

Preferred Qualifications:

* Previous experience in fitness, recreation, hospitality, or facility management industries

* CPR/AED certification or willingness to obtain certification upon hire

* Basic knowledge of fitness equipment operation and general exercise principles

* Experience with facility operations, maintenance coordination, or wellness program support

* Familiarity with membership management systems or similar database platforms

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages for hourly employees through Daily Pay

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.