Account Rep I - HMO

Position Description:

In the role of Account Rep I, you will be working in Clinical Practice Services. You will perform basic tasks in the area of claims submissions, posting, and/or account follow-up utilizing billing computer software.

This role requires 100% onsite presence.

Responsibilities:

• Review, Post, or Follow-up on claims; may include obtaining required documentation such as EOB's, EOMB's and Medical Records.
• Sort, Batch, Scan and/or Post payer correspondence.
• Organize on-site copying, scanning and execution of all incoming and outgoing correspondence.
• Develop and review internal and external reports from various payers and vendors.
• Communicate via phone with third party carriers, and obtain required documentation as needed. Inform appropriate Department of updates.
• Work special projects as assigned by Supervisor.

Knowledge - Skills - Abilities:

• Knowledge of quality control, customer service standards, information management, procedural process, and recordkeeping.
• Computer, technical, interpersonal, oral communication, listening, and patience skills.

Preferred Schedule:



Full-time role with expectations for coverage during core business hours and flexibility required as necessary to accommodate business needs.

Position Requirements:

Minimum Qualifications:

Minimum Required Education: High school diploma

Minimum Required Experience: 2 years

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Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Pet Insurance
• On campus Fitness Facility, offering onsite classes.
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a full list of positions see: www.mcw.edu/careers

For a brief overview of our benefits see: https://www.mcw.edu/departments/human-resources/benefits

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination


The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants, or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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