"Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job!"
Grade 11
About Republic Bank
Republic Bank's values are built upon making an IMPACT for our clients, our associates and the communities we serve. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates. It's one of the reasons we've been named as one of the Best Places to Work in Kentucky for ten years! For more information about the company, please visit www.republicbank.com.
POSITION PURPOSE AND OBJECTIVES
This position will represent the Office of the President & CEO by assisting with day-to-day operations and serving as a liaison with the Board of Directors, shareholders, executive management, associates, clients, and other stakeholders. This role will maintain the Executive Offices in a professional and efficient manner, represent the voice of the President & CEO, and show commitment and willingness to work outside of "regular" business hours as needed. Additionally, this position will lead corporate culture by modeling and fostering behaviors that support the organization's values and culture, creating an atmosphere of trust, collaborations, accountability, and dedication to the organization. This role will also be present and contribute positively to the company culture by modeling core values.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
MINIMUM QUALIFICATIONS
* Minimum of 10 years of executive level administrative experience or commensurate experience, required.
* Proficiency in Microsoft Office products and internet applications, required.
* Must be able to multitask and set appropriate priorities to successfully complete job duties.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Description - % of Time Spent
Administrative & Operational Support - 35%
* Proactively schedule all internal and external meetings, travel, luncheons, and events, ensuring calendar conflicts are resolved and in alignment with the President & CEO's priorities.
* Set deadlines for assignments and collect deliverables from Executive Leadership Team on behalf of President & CEO.
* Build presentations, charts, spreadsheets, and agendas.
* Manage incoming and outgoing correspondence.
* Review submitted complaints via the client facing website, work with appropriate business unit leaders to resolve the complaint or issue to satisfaction, ensure documentation for compliance and appropriately respond to the client on behalf of President & CEO.
* Track, maintain, and submit (including but not limited to) subscription management, CRA hour tracking, donation request submissions and approvals, timekeeping, and expense reporting.
Associate Communication & Reach - 25%
Develop and administrate communications program and process, using various touch points and communication vehicles to drive visibility, reach, communication, and engagement.
Create, plan, and implement communication plans for CEO to Associate connection such as, but not limited to:
Semi-annual Town Halls
Semi-annual Corporate Walks
Emails, coffee chats, lunches, etc.
Special Assignments & Projects - 20%
* Work on assignments & projects that may involve tasks outside of regular responsibilities, often requiring cross-functional collaboration, strategic thinking, and adaptability, from beginning to end, through but not limited to:
* Data analysis and insights.
* Resourcefulness using resources and collaboration to get to the root of the issue or ideate on solutions.
* Provide recommendations and ways forward to solve an issue, troubleshoot, or develop a better way of doing something.
Internal Travel Program - 10%
* Manage vendor partnerships for travel program(s) and hotel partnerships.
* Set individuals up in travel system as requested.
* Reconcile monthly travel expenses and submit reporting to Accounts Payable.
Executive Corporate Credit Card Expenses - 5%
* Reconcile monthly expenses for Executive Offices and submit reporting to Accounts Payable ensuring appropriate documentation.
Other Duties - 5%
* Assist Executive Chair as needed and collaborate with and back up the Executive Chair Executive Assistant.
* Work as part of the Executive Assistant team, supporting and collaborating as a cohesive group.
* Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required.
* Model and foster behaviors that support the Bank's values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization.
* Willingly perform all other duties and projects as assigned.
INTERPERSONAL SKILLS AND COMPETENCIES REQUIRED
Communication Skills
* Verbal Communication: Ability to interact professionally with associates, clients, directors, and executives. Must be clear, concise, and diplomatic in all conversations.
* Written Communication: Skilled in drafting correspondence, preparing meeting agendas, minutes, and reports. Must be able to convey information accurately and effectively in writing.
Organizational Skills
* Task Management: Capable of handling multiple tasks simultaneously, setting priorities, and ensuring deadlines are met.
* Attention to Detail: Maintains accurate records, archives, and documentation. Ensures all communications and materials are error-free and professionally presented.
* Scheduling: Manages complex calendars, proactively reschedules meetings, and coordinates logistics.
Autonomy & Initiative
* Self-Starter: Operates independently with minimal supervision, anticipates needs, and takes initiative to solve problems.
* Proactive Planning: Schedules meetings and events in advance, ensures deliverables are met, and follows up on outstanding items without reminders.
* Resourceful: Use effective ways to overcome difficulties, without waiting for instruction.
Discretion & Judgment
* Confidentiality: Handles sensitive information with the utmost discretion and maintains confidentiality at all times.
* Decision-Making: Uses sound judgment to prioritize tasks, manage schedules, and resolve issues, especially when moving meetings or handling urgent requests.
Adaptability & Resilience
* Works Well Under Pressure: Remains calm and effective in fast-paced, high-pressure environments. Adapts quickly to changing priorities and new challenges.
* Flexibility: Willing to work outside standard hours when necessary.
Technical Proficiency
* Software Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), internet applications, and able to learn new platforms.
* Digital Organization: Maintains digital files/archives and uses online scheduling tools.
Advisory & Leadership
* Trusted Advisor: Provides guidance to others in the organization, reviews materials before presentation to senior leadership, and helps resolve issues efficiently.
* Team Collaboration: Works effectively both independently and as part of a team, supporting colleagues and acting as a backup when needed.
Cultural Alignment
* Values-Driven: Models and fosters behaviors that support the organization's values and culture, creating an atmosphere of trust, collaboration, and accountability.
* Service Excellence: Delivers friendly, high-quality service to both internal and external stakeholders, representing the Executive Office with professionalism.
Energy & Urgency
* High Energy: Maintains a strong sense of urgency and motivation, ensuring tasks are completed promptly and efficiently.
* Responsiveness: Quickly addresses requests and issues, demonstrating reliability and commitment.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate.
OTHER REQUIREMENTS
* Travel between Republic Banking facilities may be required including occasional out of town travel.
* Flexible work schedule may include some evenings, weekends and/or overtime.
* Stay abreast of new developments, best practices, and statutory and regulatory changes.