Business Analyst

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E atbcdme.com/careers

About the role:

We are looking for a strategic thinker to join our team as a Business Analyst. This client-facing role requires the ability to distill complex data into compelling narratives while contributing to a dynamic technology team dedicated to providing value through data, analytics, and visualizations.

In this position, you will engage in a range of business intelligence projects that will test and enhance your analytical skills, decision-making capabilities, storytelling prowess, and creativity. The diverse responsibilities will offer you opportunities for growth in various areas of analytics, data, and technology.

As a Business Analyst, you will:

• Analyze, interpret, and tell a story from client financial, operational and performance data. Data to be used to provide fact-based recommendations to drive SMM (Strategic Meetings Management) program enhancements, reduce costs, manage staffing levels (i.e., forecasting and workload metrics), streamline process, and increase savings.
• Identify data gaps and errors that require quality control checks; build logic based on account operations and monitor data quality
• Identify issues with the system of record and properly escalate for a quick resolution; ensure that all proper parties are informed of issues
• Benchmark data against industry, regional, and global standards to assist in developing internal and account roadmaps
• Monitor performance of data input to ensure accuracy and data completeness
• Ensure accurate and appropriate reporting is implemented to support SLA (Service Level Agreement) and KPI (Key Performance Indicators) reporting
• Make recommendations for process improvements through data analysis
• Compile and contribute to data requirements for client reviews in account format. Provide insight as applicable.
• Interpret and fulfill account leadership team's on-demand reporting requests by delivering professionally formatted quantitative outputs including exploratory written analysis.
• Drive data governance efforts at the account and enterprise level. Understand the data and how to efficiently transform it into useful reports for the internal team and the client.
• Keep abreast of changes in technology and the meeting industry to look for new ways of delivering value through reporting and analytics
• Constantly transform reporting as client needs change; strive for consistency, accuracy, and cleanliness
• Develop and maintain the report production schedule for assigned account
• Keep job related SOPs (Standard Operating Procedures) and templates up-to-date and accurate
• Liaise and interact with the client directly
• Work as part of a global team with data analysts, developers, account managers and internal stake holders on a variety of data, analytic, and visualization projects

You need to have:

• A bachelor's degree
• Minimum of three years analytics experience
• Microsoft Office Suite skills (including Excel, Teams, and PowerPoint)
• Extensive knowledge of Power Query, SQL Server, and PowerBI
• Proficiency in writing SQL queries
• An analytical mindset with problem-solving skills to interpret complex data sets
• Attention to detail with a commitment to data accuracy and integrity
• Effective communication skills to present findings clearly to both technical and non-technical stakeholders
• Collaboration and teamwork to work seamlessly within cross-functional initiatives
• Curiosity and adaptability to stay ahead of trends and emerging data technologies

You might also have:

• Knowledge of the meetings industry
• Experience with Cvent meeting technology

You should know:

• This role is virtual and operates in the Central or Eastern time zone
• Up to 10% travel may be required

Ready to take your analytical skills to the next level? Apply now and be part of a team that's making data-driven decisions that matter!

THE PERKS

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move
The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.

We've got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We're positive. You'll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Business Analyst is between $70,000 - $80,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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