Billing Associate

Job Purpose

Intercontinental Exchange has an opportunity for a Full-Time Billing Associate.

Responsibilities

• Perform billing activities on behalf of various business entities varying in nature from subscription-based, usage-based, and fixed fee based.
• Complete billing implementations to address additions, modifications and terminations of service within accounts timely and accurately.
• Review fee schedules within customer contracts to ensure billing is done accurately based on contractual terms.
• Manually calculate revenue amounts, using Excel, to be invoiced to clients based on contractual terms.
• Coordinate with General Ledger, Revenue Operations, and Commercial Operations teams to ensure revenue for assigned business entities is properly recorded and accrued.
• Communicate with various business units, colleagues, and customers to resolve inquiries and/or discrepancies.
• Consistently meet all required deadlines for timely recognition of revenue and issuance of invoices.
• Monitor and maintain billing inboxes for customer inquiries and respond promptly and professionally.

Knowledge and Experience

• Associate or bachelor's degree in accounting or business-related field.
• Minimal years of work experience needed but must be hardworking and willing to learn.
• Intermediate to advanced Microsoft Excel skills are required.
• Candidate must possess excellent verbal and written communication skills.
• Candidate must have strong organizational skills with extreme attention to detail.
• Must have the ability to analyze and solve problems, prioritize tasks and work independently.
• Candidate must be able to handle confidential and sensitive information in a professional manner.
• Ability to work in a fast-paced environment and have the flexibility to handle various job assignments.

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