Administrative Support Specialist

Prefer 3-5 years experience. Strong interpersonal, written, and oral communication skills; organizational and time management skills; ability to work with sensitive confidential data and manage projects successfully; ability to function independently, set and manage priorities, demonstrate initiative in problem solving and engage in decision-making. Applicant should be able to work effectively in a team environment and work courteously with staff, continuing and prospective students, faculty, and the general public. High proficiency in Microsoft Office Professional, Qualtrics, and Banner Experience.

The primary purpose of this position is to provide leadership and administrative support to the Associate Dean in preparing and supporting new and on-going programs, reports related to accreditation and other College metrics, student success initiatives, as well as managing administrative and day-to-day operational needs of the office, Title III funding (e.g., equipment, supplies, travel, etc.), and communicating recommendations that foster overall program objectives.

The position also supports the Assistant Dean with student success initiatives (recruitment, student programs, travel, brochures, programming, and committee assignments), corporate partnership strategies (e.g., program scheduling), and ensures the accuracy of information given to students, parents, and external stakeholders.

To provide high-quality experience in management education in a learner-centered environment that effectively recognizes and responds to the diverse backgrounds, characteristics, and needs of students and society. Programs in the Deese College are accredited by AACSB International-The Association to Advance Collegiate Schools of Business.

Provide administrative support to the Associate Dean in managing administrative and day-to-day operational needs of the office, manage Title III funding (e.g., equipment, supplies, travel, etc.), provide academic advising support, and develop recommendations that foster overall program objectives.

Provide support in student success initiatives (e.g., recruitment, student programs, travel, brochures, programming, and committee assignments), corporate partnership strategies (e.g., program scheduling and logistics, marketing, post-program evaluation, etc.).

Be knowledgeable of academic policies and procedural information relating to academic guidelines such as drop/add policy, attempted hours, and academic probation, suspension and dismissal polices.

Prepare, review, process and maintain data related to assurance of learning (AoL), faculty sufficiency, Title III funding, student success metrics (e.g., retention, graduation, internships, full-time placement), and accreditation. Create reports, and other documents that contain meaningful data manipulation and data visualization.

Create and submit forms and request to other campus units to initiate action.

Participate in student recruitment and success activities, use appropriate student services rosters to monitor student activities and interact with academic divisions where necessary.

Compile and organizes information from different sources to develop reports and data regarding retention and graduation in accordance with AACSB-International and SACS accreditation requirements. Contact students and alumni regarding experiential learning opportunities and first destinations.

Communicate professionally with students, parents, alumni, corporate representatives, and other internal or external stakeholders.
Create professional written and visual communications.

Work with faculty, staff, and administration in communicating new and updated academic policies and information and College initiatives.

Maintain effective working relationships with various units in the College and across campus.

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more:

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.