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Bilingual Universal Banker

Summit Credit Union
paid time off
United States, Wisconsin, Madison
Dec 22, 2025
Description

Join Summit Credit Union as a Bilingual Universal Banker! Are you passionate about making a difference in people's lives-face to face? Do you thrive on building relationships and helping others achieve their financial goals? Summit Credit Union is looking for a Bilingual Universal Banker to join our team at our Black Business Hub location!


What You'll Do:

  • Deliver friendly, accurate, and prompt service to our members-in person, over the phone, and through digital channels.
  • Engage in meaningful conversations to understand members' needs and recommend solutions that make managing money easier, more effective, and more fun.
  • Open new accounts, educate members on products and services, and refer them to teammates for specialized support.
  • Help members improve their financial situation while balancing the needs of the credit union.
  • Complete branch operations tasks with accuracy and efficiency.


What We're Looking For:

  • 2 years' sales or customer service experience required. Will consider higher education in finance/sales/marketing in lieu of experience.
  • Requires education equivalent to a four-year high school education.
  • Requires bilingual speaking proficiency in Spanish/English.
  • Must have or be able to attain a Nationwide Mortgage Licensing System (NMLS) number.
  • Professional, well-developed interpersonal skills essential for projecting a positive image as representative of the Credit Union.
  • Requires judgment to solve day-to-day unique and in-depth problems within established guidelines.
  • Ability to build rapport and relationships with others, comfort with proactive communication with members and non-members necessary.
  • Demonstrates accuracy and attention to detail.
  • Work requires basic knowledge of Microsoft Office Suite.
  • Basic mathematical skills and ability to understand more complex financial concepts required.



    Why Summit?

    • Inclusive Culture: We celebrate diversity and believe that inclusion makes us stronger.
    • Growth Opportunities: Learn, grow, and advance your career in a supportive environment.
    • Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, paid time off, and more.
    • Community Impact: Be part of a team that connects, inspires, and acts to support our members every day.


    Come be a part of something bigger!

    Required Statement Sections



    • Physical Demands of Position: While performing the duties of this job, the employee is continuously required to stand, walk and sit, and use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and/or carry up to 40 pounds.
    • Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Saturday hours required.
    • Equipment Used: Computer terminal/PC, calculator, printer/copiers, telephone.
    • Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    • EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need.

    Qualifications
    Behaviors
    Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
    Team Player - Works well as a member of a group
    Motivations
    Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
    Experience
    2 years: customer service (required)
    Skills
    • Customer service (required)
    • Communication (preferred)


    • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

      This employer is required to notify all applicants of their rights pursuant to federal employment laws.
      For further information, please review the Know Your Rights notice from the Department of Labor.

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