Training Technician

Job Description:

Join our Team: Training Technician

Join our team at Terex/Genie and embark on an exciting opportunity as we seek a skilled and dedicated Training Technician to contribute to the Service Team.

What you'll do

• Deliver Technical Training programs according to organizational requirements to our customers, Authorized Service Providers, Authorized Dealers and team members
• Determine course content according to objectives
• Supporting AWP customers and delivering excellent customer service in a timely and professional manner, embracing the Service Excellence Philosophy
• Maintain accurate administration records following the current training ISO9001:2015 process
• Prepare training materials (presentations, worksheets etc.)
• Deliver efficiencies in operation, ensure deadlines are met, and quality work is produced
• Execute training sessions in groups or individually
• Liaise with the training administrator to keep and report data on completed courses
• Observe and evaluate the results of training programs
• Work flexibly to perform any other tasks required by AWP that are within the employee's skills and abilities pursuant to the position
• Be honest and ethical in the representation of the company and company products
• Ensure adherence to all Genie and Terex policies and procedures, as well as local and Terex HSE guidance
• Attend NA / Global training meetings
• Where necessary and required, make provision for specific project work supporting the team in ensuring we maintain our position and continuously improve
• To maintain, update, and follow the current training schedule and highlight areas of improvement and areas of opportunity to the Training Manager
• The position will be home-based. Candidates should have a flexible approach and will be expected to spend at least 75% of their time traveling. The position will also require cross-border travel (possibly at short notice).

What you'll bring

Education / Qualifications:

• 2+ years of technical experience with electrical and hydraulics in an Industrial environment.
• 2+ years of experience explaining technical concepts, either in a classroom environment or in an Industrial setting.

Skills:

• English language skills are mandatory
• Proven track record in a customer-facing role
• Proven ability to plan, organise, and prioritise own workload
• Strong time management and the ability to meet set deadlines
• Diverse problem-solving skills
• Ability to communicate effectively through all communication media with excellent verbal and written communication skills, to Customer, Team Members, and Management
• Ability to relate well to a wide variety of people professionally and diplomatically, and handle stressful situations in a positive, tactful manner
• Proven experience as a technical trainer
• Knowledge of modern training techniques and tools in technical subjects
• Outstanding communication skills and comfortable speaking to crowds
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, and Internet Explorer)
• AWP market and product knowledge
• Have a mature outlook and a desire for career progression with the UK's market leader
• Comfortable working on your own whilst ensuring you remain an integral part of the team
• A clear communicator with a good understanding of customer service, quality, and safety procedures

Preferred Experience:

• Minimum of three years' experience with Genie MEWP equipment or equivalent.

Salary: The salary range for this position is $78,000 -$90,000 USD. The salary range may be higher or lower depending on the applicant's location. In addition to base salary, this position is eligible for a performance bonus. All eligible Team Members will be offered health insurance (medical, dental, vision, Rx), life insurance, accidental death & dismemberment (AD&D), short-term and long-term disability, extended leave options, paid time off, company holidays, 401k matching, employee stock purchase plan, legal assistance, wellness programs, tuition reimbursement and discount programs.

Why join us

• We are a global company, and our culture is defined byour Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose

• Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.

• Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.

• We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.

• We are committed to helping team members reach their full potential.

• Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others tobuild a better world for generations.

• We offer competitive salaries, Team Member bonus, healthcare, paid holidays, 401K, life insurance, LinkedIn Learning.

• For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

About Terex:

Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.

Additional Information:

We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions.As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) atGlobaltalentacquisitions@terex.com.

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.