Security Officer - Front Desk - Customer Service

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Access Desk in Cedar Rapids, IA, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal at a manufacturing and industrial location where you will support access control by verifying credentials, managing visitor entry, monitoring cameras and alarms, and completing routine patrols to help spot and report security-related concerns. You will maintain a high-visibility presence, communicate clearly with employees and guests, and document activity with attention to detail. Our agile, reliable, innovative team puts people first, works together, and acts with integrity.

Position Type: Full Time

Pay Rate: $26.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, vendors, and visitors by following access control procedures, site-specific policies, and when appropriate, emergency response activities at an industrial location.
• Control entry and exit at gates and/or building access points by checking credentials, issuing temporary badges, managing visitor logs, and directing deliveries to designated areas.
• Monitor and report security-related activity using cameras, alarms, radios, and/or access control systems, escalating concerns according to post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events and notifying appropriate site contacts and/or first responders as needed.
• Conduct regular and random patrols of buildings, production areas, parking lots, and the perimeter to help to deter unauthorized access and/or suspicious activity.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.