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Human Services Analyst

Commonwealth Of Pennsylvania
$59,345.00 - $90,211.00 Annually
dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan
United States, Pennsylvania, Harrisburg
303 Walnut Street (Show on map)
Feb 10, 2026

THE POSITION

Do you thrive in a challenging, fast-paced work environment? Are you a detail-oriented person with strong communication, critical thinking, and analytical skills who is capable of working independently? If these traits describe you, the Department of Human Services (DHS) Office of Medical Assistance Programs (OMAP) may have the position you are looking for. We are in need of a Human Services Analyst to review, interpret and analyze statewide Medical Assistance policies governing different services and facilities. Apply with us today and take the next step in growing your professional career.


DESCRIPTION OF WORK

This is a professional management position within the Division of Policy and Research, Bureau of Policy, Analysis and Planning, Department of Human Services. The incumbent is responsible for reviewing, interpreting, and analyzing statewide Medical Assistance (MA) policies related to the following services: hospice, federally qualified health centers and rural health center; outpatient clinic and emergency room; physician; dental, podiatrist; pharmacy; certified registered nurse practitioner; chiropractor; optometrist; medical supplier and durable medical equipment; portable x-ray; home health agency; outpatient lab, community health worker; and violence prevention and housing. The incumbent must function and make decisions independently in discharging these duties.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch.
  • Telework: You may have the opportunity to work from home (telework) part-time, two days per week in office. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • One year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs; and a bachelor's degree; or
  • An equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs.

Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.

How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

  • Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.


EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.

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