Business Analyst Senior, QA

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Job Description

About FIS

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

The Auto Finance team at FIS supports a configurable, endtoend leasing and financing platform used by auto lenders across the globe. We work closely with auto finance clients to support their daytoday use of the platform, diagnose and resolve issues, and provide insight into ways they can optimize their processes and improve operational efficiency.

Our team consists of experienced developers, designers, and QA engineers who work closely with clients to support daily operations, resolve issues, and improve their use of the platform. We help lenders enhance efficiency by troubleshooting system behavior, analyzing business processes, and guiding clients toward bestpractice workflows that improve both operational performance and borrower experience.

Our teams are inclusive and diverse. Our colleagues work together and celebrate together.

What you will be doing

• Collaborate with technical teams working on COBOLbased Auto Finance applications, interpret business requirements, and clarify intended behaviors.

• Investigate, reproduce, and document system issues; provide rootcause insights and recommend potential solutions.

• Assist in defining functional specifications for enhancements and system changes.

• Support system testing, test planning, test case design, execution; and validation of fixes and enhancements.

• Work with client-facing teams to understand lender needs and ensure the platform supports optimal loan servicing, collections, origination, and asset management workflows.

• Contribute to documentation, process mapping, and continuous improvement initiatives across the Auto Finance team.

What you bring

• Experience in business analysis, product design, quality assurance, enterprise software, and or system support in financial services.

• Experience with enterprise software testing, requirements documentation, and or production support.

• Comfort within Agile teams (participating in standups, backlog refinement, and iterative delivery).

• Accounting knowledge to support the analysis (financial transactions, fees interest behavior).

• Validate system outputs related to general ledger impacts, payment application, and reconciliation processes.

• Strong communication skills (collaborate with business and technical mainframe teams).

Bonus if you have

• Mainframe tools and environments (TSO/ISPF, JCL, CICS).

• Consumer auto lending or lease servicing workflows knowledge.

• Auto lending regulations or compliance considerations.

• Supporting or enhancing largescale financial platforms.

• Agile ceremonies, sprint planning, or product development.

What we offer you

• Competitive salary and benefits.

• Flexible and creative work environment.

• The chance to work on some of the most challenging, relevant issues in financial services & technology.

• A broad range of professional education and personal development possibilities - FIS is your final career step!

• Time to support charities and give back in your community.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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