Specialty Technician 2

EspressoMe, a Smart Care Company, is a fast-growing Nation-wide service company. We are currently seeking additional skilled technician in Seattle, WA, to service our local customers. Candidates with an aptitude in technical trades and a background in field service or restaurant equipment are preferred.

Service Technician performs skilled installation, maintenance, and repair of commercial kitchen & beverage equipment with increasing independence and technical proficiency. This role emphasizes safety, troubleshooting, customer communication, and cross-functional support while meeting evolving performance and compliance standards. The position requires local and long distant travel, on-call availability, and cross-functional team support to ensure smooth operations and client satisfaction.

If you like to help others/CUSTOMER SATISFACTION, Learning New Things and FIXING THINGS - this is for you.

Responsibilities

• Professional, courteous, and motivated to deliver the highest value service.
• Reactive 24-hour service to include equipment troubleshooting and diagnosis, repair, and resolution.
• Perform effective and efficient services to ensure customer satisfaction and product performance including timely repair, Installation, and removal of commercial restaurant equipment, scheduled preventive maintenance, and cleaning.
• Order and schedule delivery of repair parts and maintain inventory.
• Follow company policy to accurately record and complete work orders while maintaining accurate documentation.
• Effective interaction with internal dispatch, management, warehouse, and technician teams.
• Always maintain a professional and clean appearance, while keeping service vehicle clean and neat.

Qualifications

• Ability to troubleshoot, test, repair, and service technical equipment.
• Knowledge of basic electricity; amperage, voltage and resistance, and ability to read basic equipment schematics. Ability to understand, read, and utilize a multimeter.
• Ability to work flexible shifts
• Familiar with basic tools and multimeter
• Basic understanding and skill set of MS Office.
• Valid Driver's license
• Organizational Skills, Attention to Detail, Sense of urgency in responsiveness
• Ability to Adapt to Workplace Environment & Organizational Change
• Must be reliable, dependable, punctual, maintain good attendance, and conscientious about product performance
• Able to lift and move heavy restaurant equipment when needed

Benefits

• Health Care Benefits with Full-Time Employment
• Paid Time Off
• 401K
• Company Vehicle and Fuel card, Repair/Service Tools, Supplies, Cellphone
• Training Provided
• Over Time Opportunities

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.