Customer Support Specialist - Manufacturing Machinery

SCHENCK USA IS SEEKING TO HIRE A CUSTOMER SUPPORT SPECIALIST!

Are you an expert when it comes to complex machinery? Are you interested in mechanical challenges and manufacturing processes?

Come Join Our World Class Team! Apply Today for Customer Support Specialist!

What We Offer:

• Great benefits
• Employee Appreciation
• Employee Recognition through Service Award Point System with Amazon.
• Training Development

Why work for Schenck? Click the link below to learn more:

SCHENCK USA CORP. - Have we met? - YouTube

What the Ideal Candidate will do:

The Customer Support Specialist will provide customer service and technical support to the Sales and Service groupsby performing the following duties:

• Support service-related products and activities.
• Process appropriate orders, warranties, returns, and credits as necessary.
• Prepare quotations for customer orders and visits.
• Schedule, coordinate, and record customer service activities.
• Provide backup coverage for billing and certificates as needed.
• Maintain and update customer records.

• Must be a US Person.
• High school diploma (or equivalent), some vocational/technical school training is helpful but not required.Mechanical aptitude is a plus.
• 3+ years of experience in a related field including experience with machinery parts and manufacturing processes.
• Must be able toread and interpret documents such as manufacturing quotes and technical documentation
• Must be able to write routine reports and correspondence.
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  Must possess strong communication, math, and computer skills. SAP experience preferred.