Division: Commercial
Department: C&I/CRE/Business Banking
Reports to: SVP, Commercial Team Leader - C&I/CRE/Business Banking
Status: Exempt/Officer
Grade: 11
Salary Range: $85,457 - $122,975
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Location: Springfield, MA or Hartford, CT
Purpose/Objective:
Provides support to Commercial Bankers (CB) in underwriting as well as monitoring and servicing an existing portfolio of complex loans and borrowing relationships. Continuously evaluates operational and financial performance to maintain portfolio quality and risk rating accuracy. Interacts with customers as well as bank employees to address credit and deposit service related matters in a satisfactory manner. Assists Commercial Bankers in all aspects of servicing customers both internally and externally.
Key Accountabilities:
Portfolio Size/Composition
- Assists multiple Commercial Banker(s) (CB) with the management of a defined portfolio of existing Commercial & Industrial (C&I) customers, and/or Commercial Real Estate (CRE) customers, and/or Business Banking customers with more complex financing needs.
- Customer borrowing needs of $500M or more and typically $2.5MM-$25MM+
- Customers may require specialized knowledge/industry expertise (C&I/CRE/ABL/Healthcare), including a general understanding of borrowing base/formula-followed line of credits
- May be asked to manage
Portfolio Underwriting/Monitoring/Maintenance
- Completion of underwriting for New Money Requests, Modifications and Annual Reviews for relationships in addition to, periodic file memos/covenant tests, waivers per policy under the direction of the RM as a deal team
- Takes minutes for deals underwritten that require approval at Management Loan Committee (MLC)
- Assists CB in the proactive management of the portfolio to ensure early detection of material changes in customer performance and risk rating changes.
- Ability to prepare Opportunity Memo's under the direction of the CB for new business requests that would be presented to senior lender and senior credit officer.
- Works with the team to manage all reporting requirements including ongoing tracking via Baker Hill to ensure timely receipt of all financial, collateral, borrowing base, insurance, letter of credit and documentation exception/post-closing information including scanning information into Image Centre
- Requests Appraisals/Environmental Reports under the direction of the CB
- Enters Line of Credit advance/pay down requests in Salesforce
- Ensures completion of CIP Form(s) including any other required Know Your Customer compliance due diligence
- Ensures satisfactory documentation or maintenance of all insurance requirements within loan documents
- Assists RM with the approval of all overdrafts as appropriate
- Ensures Credit File completeness in Image Centre including saving customer financials
- Performs monthly reviews of borrowing bases and supporting financial documentation including a loan conformity chart to ensure detection of any material changes in customer performance, if applicable for the position. Compiles and reviews documentation with CBs and updates Salesforce to ensure borrowing availabilities updated on core system.
- Involved in monitoring formula followed lines of credit and respective responsibilities for these types of
- Provides tracking and acts as liaison for the commercial team on Loan Review exceptions for financials and DLS related items
- Interfaces with other Banks for participation loans as lead or participant to provide or gather required financial reporting or other relevant information relative to the loan/relationship
Credit/Analytical Skills
- Credit Trained or equivalent level of experience to perform underwriting responsibilities within nCino Loan Operating System
- Ability to assess financial performance and risk including identifying ways to mitigate risk to the bank
- Solid working relationship with commercial lending group to ensure ongoing credit quality of portfolio and interfacing with Senior Credit Officer and Senior Lender for Annual Reviews, Modifications and New Money Requests under the direction of the RM
- Strong working knowledge of Loan policy and proven ability to adhere to sound risk management/pricing practices as well as to all internal and external credit/regulatory requirements
Customer Service/Support
- Provides excellent customer service
- Assists CB with customer problem resolution and interfaces with the appropriate internal banking departments
- Assists CB in call preparation
- Accompanies CB on calls as appropriate
Deal Structuring/Loan Closing
- Assists CB in loan structuring and term sheet preparation
- Assists CB in completing Profitability Model
- Assists CB in the review of loan documentation
- Assists CB with Loan Closings and post-closing follow up
Internal Partner Relationships
- Interacts with internal partners under the direction of the CB
- Provides mentorship to junior level Portfolio Managers and credit analysts
Product Knowledge
- Solid knowledge of Commercial Credit Products and Services
- Working with CB and internal partners to develop basic understanding of how to identify cross sell opportunities
Networking/Community Involvement
- Networking at community events with the lending team and meeting Centers of Influence to develop a presence in the Community.
Special Projects
- Assists with special projects as necessary and instructed by CB and/or Team Leader
- Conducts risk compliance testing as appropriate
- Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.
Education:
- BS Degree in Business, Accounting or Finance
- Equivalent financial experience
- MBA a plus
Experience:
- Minimum of 5+ years of Commercial Credit/Banking and/or related experience
Skills & Knowledge:
- Excellent written and verbal communications skills
- Ability to present identified issues and recommended solutions to CB/Senior Management as appropriate
- Ability to multi-task and meet timeframes as directed by the CB/Senior Management
- Strong computer skills
- Ability to work as a member of team in a fast-paced environment
Beacon Bank & Trust is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Berkshire Bank
$85,457 - $122,975
Feb 11, 2026