Transportation Coordinator Job

Primary location:Lancaster,Pennsylvania
Relocation offered:No
Employment status:Full-Time
Travel:<10%
Non-compete:No
Pay grade:

Location: Located in Lancaster, PA Headquarters

The Transportation Coordinator is responsible for planning, coordinating, and overseeing the day-to-day transportation activities to ensure the timely, efficient, and cost-effective delivery of goods. This role involves working closely with carriers, internal departments, and external customers to maintain high levels of service while ensuring compliance with company policies and regulatory requirements.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Collaborate with customer service and plant logistics team to address and resolve delivery-related inquiries or complaints.
• Assist in maintaining transportation records, reports, and documentation in compliance with company policies and regulatory standards.
• Coordinate with logistic providers to establish relationships
• Identifies areas for process improvement within transportation and propose actionable solutions to drive operational efficiency
• Demonstrate strong prioritization skills, effectively managing workload and deadlines to meet organizational objectives
• Understands, Interprets, updates and maintains Policies and Procedures
• Support across all logistics modes, including OTR, warehouse space, equipment leases, rail, TL, LTL, small pack and international logistics
• Support the use of transportation management systems (TMS) for accurate freight tendering, rating, and accrual processes
• Exercises decision-making capabilities to quickly and effectively resolve customer issues resulting in customer satisfaction
• required for claims resolution and appropriate escalation to management for approval.
• Process Spot Quotes as needed
• Proactively offers support during peak times, demonstrating flexibility and adaptability to meet fluctuating workload demands
• Partners with the internal Claims team to identify Transportation related claims and follow up with partner carriers relating to Transportation claims
• Draft and file new Transportation Vendor contracts electronically-maintain current contracts to include storage cleanup and filing
• Maintain online database for all current future and expired carrier information
• Completes other duties assigned by the Transportation Manager

Supervisory Responsibilities:

• None

Travel: <10%

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical and Mental Demands

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: sit for prolonged periods; repetitive motion of hands/wrists/fingers; concentrate and repeat the same physical or mental activities over and over; think analytically and be exact or highly accurate; make decisions such as to identify complex problems, develop options and implement solutions; work in a team; ability to maintain regular, punctual attendance consistent with the ADAAA, FMLA and other federal, state and local standards; pay attention to and remember details; communicate effectively including active listening to understand points being made, and asking appropriate questions and not interrupting inappropriately; speak to convey information effectively; write to communicate effectively as appropriate for the needs of the audience; read to understand work related documents; move between different physical locations within and between buildings; and push, pull, carry and lift in the normal course of travel.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires working indoors in environmentally controlled conditions with standard level of noise common to an office environment including office equipment and co-workers speaking to each other and on phones. Employees are required to wear personal protective equipment when entering the floor of manufacturing facilities based on the specific requirements of each location.

Education and/or Experience

• High School Diploma or equivalent
• 4+ years of related experience required

Competencies

• Previous TMS, SAP, and Salesforce Experience
• Microsoft Office
• Excellent written and verbal communications skills, with the ability to present solutions clearly and concisely
• Proven ability to work under pressure
• Experience in desktop software applications, including Excel and all Microsoft Office
• Ability to interact with all levels with customers, 3rd party providers and internal stakeholders

Why should you join Armstrong World Industries?

Armstrong World Industries (AWI) is anAmericas leader in the design and manufacture of innovative interior and exterior architectural applications including ceilings, specialty walls and exterior metal solutions. With approximately $1.4 billion in revenue, AWI has about 3,700 employees and a manufacturing network of 21 facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 160 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable architectural solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

• Engaging a diverse, purpose-driven workforce;
• Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
• Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
• Being a catalyst for change with all of our stakeholders; and
• Making a positive difference in the environments and communities we impact.

About the location (Lancaster PA)

Lancaster, PA. A great central location in South Central Pennsylvania, Lancaster is ideally situated for easy access to major metropolitan cities such as Philadelphia, Baltimore, Washington DC, and New York City. Lancaster offers a vibrant arts and entertainment community with wonderful historic sites, B&Bs, museums, great shopping, entertainment venues and restaurants.

Armstrong is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisitionand let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!