IT Business Analyst II

At Knife River, we take care of our team because we know it's our people who make us successful. We are one of the 10 largest construction materials producers/contractors in the Country, and we are a PEOPLE-first company. Our team members are the key to our success, and we are committed to giving them the tools, training, and time to do their jobs productively and safely each day. Our goal is to build strong teams that, in turn, build strong communities. We are also a publicly traded company on the NYSE with the ticker symbol KNF and part of the S&P MidCap 400 index.

The Business Analyst II provides problem solving skills and is responsible for assisting in project management, implementation, and maintenance of Line of Business applications, as well as the integration of the Line of Business applications to Knife River's ERP system. Focusing specifically on our dispatch, ticketing, and delivery of our bulk materials.

The primary KRC Line of Business applications are Command Series, Apex, Fuel Master, and HCSS. KRC utilizes the JD Edwards application as the primary ERP system.

This role will use functional expertise of business applications and business processes to formulate solutions to meet internal customer needs. Performs analysis and provides guidance related to the redesign of business processes, while ensuring operational efficiencies and excellence.

Minimum Requirements:

• Requires knowledge of business applications focused on aggregate, asphalt, cement and dispatch, ticketing, and delivery processes at a level normally acquired through on the job experience or the completion of a bachelor's degree in business, computer science, management information systems or related field.
• Two plus years of experience in software package configuration, installation, integration and maintenance.
• Two plus years of dispatch, ticketing, and delivery applications or related field work. Working on things such as support, automation, and other reporting capabilities.

Preferred Requirements:

• Experience configuring and supporting Windows desktop and server operating systems.
• Knowledgeable of relational databases such as Oracle or SQL Server.
• Knowledge of software package deployment in a Citrix environment.
• Knowledge of mobile applications deployed on tablets and smart phones.
• Knowledge of working with application in a SaaS model.
• Knowledge of working with PLC(SCADA) environments.

Duties and/or Responsibilities:

• Implement corporate point of sale software including, but not limited to: HCSS, Command Alkon, and Apex.
• Implement various "point solution" software packages such as HCSS and other systems selected to support the KRC operating companies.
• Maintains software with proper patches, version upgrades and modules following corporate policies and procedures.
• * Work with software vendor support to address bugs in package code.
• * Coordinate the integration of Line of Business or point solutions applications into the corporate Back Office (JD Edwards) system.
• * Provide specialized application and technical support to Line of Business.
• * Ensure all modifications and or corrective software has been fully tested and documented following corporate policies and procedures.
• * Produce and maintain documentation on all systems.
• Remain technically competent by constantly expanding technology knowledge base via approved classes or tutorial textbooks concerning hardware, software and network operating systems. Prepare and present findings on new knowledge involving technology-related issues to other members of the IT Team.
• Participates in business process review and re-engineering efforts to enhance business processes.
• *Work independently with users, internal IT resources, and software package vendors to automate or enhance business processes.
• Develop business requirements, technical specifications, test plans, and training plans to ensure technology projects are in line with business objectives.
• Participate in root cause analysis in order to recommend product enhancements or other appropriate actions to improve productivity for both business and IT.
• May act as a project manager on some projects.
• Designs, develops and delivers end training and support for end users.
• Responsible for identification and integration of data security measures.
• * Travel to subsidiary companies for application implementations and support will be required.
• * Available to assist with scheduled on-call support and technical emergencies as required.
• Perform other duties as assigned.
  
  
  

Knowledge, Skills and Abilities:

• Good interpersonal and communications skills
• Excellent verbal and written communication skills.
• Demonstrated ability to perform multiple tasks and conform to timelines for successful application implementation.
• Ability to identify problems, in a timely manner, for systems utilized by a diverse customer/user base.
• Ability to establish and maintain effective working relationship with internal and external customers.
• Understanding of and ability to maintain confidentiality of all company information.

How To Apply:
Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law.

Subject to pre-employment drug testing and background checks.

If unable to apply online, please mail completed application to:
Knife River Corporation
Box 5568
Bismarck, ND 58506