Branch Administrator

Location:

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

We are looking for you!

• Pay: $23.00 - $25.00 per hour

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.

• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

• Early Access: Your benefits start after just 30 days of employment

The Branch Administrator serves as a primary administrative operations contact providing administrative support to a Branch location which may include answering phones and assisting customers with questions, data investigation, reporting and maintaining documentation and process of all shipment tickets, daily production records, billing, material planning, purchase orders and inventory and quality control.

Responsibilities

• Interacts with customers both within the branch and over the phone and provides assistance with accounts as needed.

• Answers phones and respond to customer requests. Provides customers with product and service information. Backs-up the Counter Sales function.

• Serves as the go-to person for office inquiries and customer service. Assists outside sales team with any administrative branch issues.

• Researches customer issues as it pertains to invoicing, cylinder balances, or any other account information.

• Organizes branch administrative operations, procedures, and filing systems.

• Issues and receives customer purchase orders.

• Data entry of customer accounts, contract maintenance and pricing, and entry of customer credits into SAP.

• Assists in maintaining, weekly, monthly, and annual reports.

• Maintains supplies by checking stock to determine inventory levels.

• Other duties and projects as assigned.

Required Qualifications

• High School Diploma or GED

• Prior administrative support experience In lieu of experience, may consider additional education beyond the minimum required as a trade-off.

• Exhibits customer focused behavior such as building positive relationships and strives to understand customer's needs, both internal and external.

• Interpersonal skills with ability to deal with difficult situations in a diplomatic and professional manner.

• Creative problem solving skills.

• Detail-oriented.

• Excellent oral and written communication and interpersonal skills. Ability to adjust communication method based on customer situation. Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.

• A positive approach and willingness to learn coupled with the ability to work in a team environment.

• Ability to work independently and under some pressure to meet deadlines.

• Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.

• Proficient working knowledge of Microsoft Office applications (Word, Excel, and Outlook).

• Math skills to include the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percentages.

Preferred Qualifications

• Associate's degree or higher

• Prior experience using SAP and/or databases

• Experience in the welding or gas industry and/or supporting sales.

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Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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