Scheduler (Ft. Wayne, Hybrid)

The Household Goods Scheduler is responsible for coordinating, scheduling, and optimizing regional household goods shipments to support service quality, cost efficiency, and operational reliability. This role manages daily network capacity, builds effective load plans, and proactively addresses service disruptions or resource constraints. The planner operates with a strong level of independence, applies analytical judgment, and contributes to process improvements that enhance performance across the agent network.

Essential Functions and Responsibilities

% of time

(must total to 100%)

Description of Duty

40%

Load Planning, Capacity Management & Optimization

• Develop load plans that optimize trailer utilization, minimize empty miles, and support profitability goals.
• Combine shipments into safe, compliant, and efficient loads Usinger operational data and geographical knowledge.
• Analyze capacity trends and recommend routing or consolidation strategies to improve service and reduce cost.
• Maintain accurate, timely updates in transportation management systems.

35%

Service Performance & Operational Oversight

• Monitor shipment progress and ensure loads meet service commitments and customer expectations.
• Resolve scheduling conflicts, distressed shipments, equipment shortages, or overflow situations.
• Collaborate with agents and drivers to maintain compliance with safety, regulatory, and company guidelines.
• Identify recurring issues and provide recommendations for operational improvements.

20%

Network Relationships & Cross-Functional Collaboration

• Build strong working relationships with the van line agent network to secure capacity and streamline planning workflows.
• Partner with internal teams such as dispatch, non-conventional operations, and safety to support service outcomes.
• Communicate changes, risks, and updates clearly and proactively to all stakeholders.

5%

Continuous Improvement & Special Assignments

• Recommend improvements to enhance planning accuracy, reduce waste, or strengthen data consistency.
• Participate in initiatives related to network optimization, seasonal planning, or operational enhancements.
• Contribute operational insight to cross-functional projects or task groups.

Qualifications and preferred skills (Qualifications, Skills, Education or Certification Requirements, etc.)

Education/Certification Requirements

• High School Diploma Required
• Bachelor's degree in business, logistics, supply chain management, a related field preferred, OR an equivalent operational experience.

Qualifications and Experience Requirements

• 2-5 years of experience in transportation, logistics, or household goods operations.
• Strong understanding of load planning, routing, capacity management, or related operational processes.
• Analytical ability to interpret data and assess financial or service impacts.
• Proficiency with Microsoft Office and transportation management systems.
• Effective communication and relationship building skill across internal and external partners.
• Strong prioritization, problem solving, and independent decision-making skills.

WHAT SIRVA OFFERS

• Competitive salary and incentive plans
• Workplace flexibility for a balanced work/life approach
• Comprehensive benefits packages and wellness program
• Generous company-paid vacation days and holiday time
• Challenging, collaborative, diverse corporate culture

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

• Position Title: Scheduler
• Salary Range: $19.23/hr-$24.04/hr
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

• Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.
• Vacancy Status: This posting reflects and existing vacancy within our organization.