New

Business Support Concierge

JLL
parental leave, paid time off, 401(k)
United States, Connecticut, Stamford
1 Station Place (Show on map)
Feb 12, 2026
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As a Workplace Ambassador at JLL, you'll be the welcoming face of our office, creating exceptional experiences for guests, employees, and visitors while ensuring smooth daily operations. This role combines hospitality excellence with facilities coordination, making you essential to maintaining a productive, welcoming environment that reflects JLL's commitment to outstanding workplace experiences. You'll serve as the central point of contact for office services, managing everything from visitor registration and security access to conference room coordination and facilities support, directly contributing to JLL's reputation for world-class client service and operational excellence. What your day-to-day will look like: * Enthusiastically welcome guests, anticipate their needs, assist with arrival, office orientation, and departure while responding promptly with personal spirit regardless of time or workload * Create memorable experiences through warm, welcoming interactions, proactively addressing guest needs, sharing knowledge of office services and amenities, and helping visitors feel welcomed and productive * Provide daily visitor reports, track all visitors, vendors, visiting employees and guests, coordinate security access, and assist associates with security and access applications * Ensure Employee Bungalow areas including kitchen, dining area, reception area, general spaces, huddle rooms, and print areas remain tidy, clean, and organized at all times * Manage incoming calls for the office business, handle incoming and outgoing courier packages and mail, and prioritize conference room bookings while ensuring rooms are meeting-ready with functioning A/V equipment * Process facilities work orders online, track progress, collaborate with facilities, maintenance, and security teams to ensure proper office functionality including HVAC, lights, cleaning, and doors * Support vehicle registration management, EV user access, new hire and termination tickets, associate moves, additions and changes, and various administrative tasks using work order and space management applications Required Qualifications: * High school diploma or equivalent education * Minimum one to two years of relevant administrative or customer service experience * Demonstrated confidence, responsiveness, and exceptional customer service and relationship building skills * Working knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, mapping software, and database applications * Ability to perform administrative duties while maintaining high levels of professionalism, integrity, and discretion when handling confidential information * Strong multitasking abilities with impeccable attention to detail to ensure accuracy and efficiency in fast-paced environments * Excellent communication skills across various forms with peers, managers, supervisors, external clients, and vendors with minimal daily supervision required Preferred Qualifications: * Three years of administrative or facilities experience supporting multiple people, preferably in the real estate industry * Working knowledge of audio-visual equipment and conference room technology * Experience with facilities management software systems and work order processing * Background in hospitality or customer-facing roles demonstrating service excellence * Familiarity with security access systems and visitor management protocols * Experience with inventory tracking and office supply ordering processes Location: On-site Work Shift: Standard business hours This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 44,600.00 - 64,700.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -Stamford, CT If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.